Hotel Reservation Coordinator - Start Immediately

We are looking for a driven Hotel Reservation Coordinator to join our stellar team at Kuoni Tumlare in Roma.
Growing your career as a Full Time Hotel Reservation Coordinator is an incredible opportunity to develop excellent skills.
If you are strong in creativity, project management and have the right initiative for the job, then apply for the position of Hotel Reservation Coordinator at Kuoni Tumlare today!

About Kuoni Tumlare

At Kuoni Tumlare , we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Destination Management services form the core of our business. Together with our destination experts, our sales and account management teams generate business by partnering with our customers (Tour Operators, Travel Agencies) to shape exciting itineraries suited to their traveler’s needs. We take care of everything from ground support, hotel bookings, sightseeing, restaurants, and local guides; all while providing 24/7 customer support so that travelers from over 50 countries can enjoy memorable travel experiences worry free.

About the Role

We have an exciting opportunity for an enthusiastic Operator Coordinator to join our dynamic and global team. This position is well suited to an individual that is looking to advance their career in Tourist Business and gain hands-on experience in a thriving and supportive workplace. Based within the [Hotel Reservation] , you will work closely with all areas of Operations in a Destination Office, to success on performance the key objectives of the role.

Typical activities - Hotel reservation

• All kinds of hotel reservations and services for all AD HOC and MICE groups, FIT, Series pre bookings, local sales.
• Provide booking advice to other sales offices within established guidelines
• Make reservations and follow up with suppliers
• Maintain budgets and if possible seek to increase profit margin through negotiation as and when required
• Check more detailed itineraries based on expert local knowledge
• Coordinate and handle inquiries from sales offices, suppliers and other inbound departments
• Maintain and develop relationships with sales offices and suppliers
• Liaise with other departments to ensure tour runs smoothly
• Resolve issues such as rate disputes etc

Complexity:

The jobholder will be required to work independently and resolve a variety of queries within established procedures with minimum day to day supervision. Changing priorities or differing situations encountered mean that the job holder has latitude to consider how to address any given situation in order to achieve the required results, in compliance with established methods of working.

Work will be allocated but the jobholder will have to consider and agree priorities with those providing the work. At this level the jobholder will be expected to provide appropriate advice and develop relationships with customers.

To Succeed in the Role, You Should Have:

• Higher education in the related field
• Knowledge of {industry} is advantageous but not essential.
• Proficient in all Microsoft programs
• English: high level, very fluent in speaking and writing.

We Are Looking for a Person With:

• Excellent attention to detail.
• Good communication skills.
• Team player.
• Independent worker with positive can-do attitude
• Ability to cope with different levels of stress
• Critical thinking

What We Offer:

• Opportunity to work in an international environment.
• Diverse & Inclusive culture.
• Learning and training opportunities for growth.
• Dedicated Employee Engagement Activities.
• Flexible & Remote Working.

Benefits of working as a Hotel Reservation Coordinator in Roma:

● Company offers great benefits
● Company offers career progression opportunities
● Advantageous package

● Remote Work opportunity