Hozpitality - Front Office Manager

Job summary
Front Office Manager position at The St. Regis Rome
Job seniority: mid-to-senior level
Responsibilities
• Administering front office areas and functions • Supervising staff on a daily basis • Ensuring efficient check-in and check-out process • Improving guest and employee satisfaction • Maximizing department financial performance
Requirements
• High school diploma or GED • 2 years experience in guest services or related area • OR 2-year degree in Hotel and Restaurant Management or related major
Key Skills Needed
• Customer service • Communication • Leadership • Problem-solving
Benefits
• Professional career progression at international level • Discounts on hotel rooms, gift shop items, food and beverage • Learning and development opportunities • Experienced management and engaging colleagues • Canteen service and uniform