## The group you\u2019ll be a part of\n\n \n\nThe Global Customer Operations Group brings industry insights and experience to help our customers deliver on their technology roadmaps. We work tirelessly to earn the trust of our customers, because we know that working closely together leads to the highest quality outcomes. \n\n \n\n## The impact you\u2019ll make\n\nThe position will be based in Italy, while supporting sales activities for customers with operations across multiple regions. It will partner with European sales teams and senior management across geographies to drive commercial execution and operational efficiency.\n\nThe role provides sales support functions including coordination of customer engagements, preparation of commercial proposals, and alignment across internal stakeholders.\n\nThis position operates in a highly cross-functional and international environment, requiring strong collaboration with global account teams, business units, and support organizations. \n\nThe role will be exposed to confidential and sensitive company information, which must be handled with the highest level of integrity and discretion.\n\n## What you\u2019ll do\n\n * Issue standard quotations / purchase orders (PG/CSBG systems)\n * Manage NSR processes (submission, approval, quotation updates)\n * Ensure compliance with internal procedures for the review and approval of quotations and contracts\n * Perform necessary checks with relevant stakeholders to ensure correct system configurations\n * Submit specifications (SPECs)\n * Create and update CRM entries and ensure alignment with the Account Manager\n * Create and keep up-to-date sales opportunities within internal platforms.\n * Maintains accurate customer contact and support the submission of customer visit within internal platforms.\n * Issue quotation for service and upgrades\n * Create and process required service orders in SAP\n * Supports the preparation and submission of customer contracts through company systems,\n * Release invoices for contractual billing / paid services\n * Create ADM requests and forward them to the Account Manager for further completion\n * Maintain and update the reference pricing file\n * Provide sales and service support to prepare and update sales and service quotations in accordance with sales team instructions and procedures for regional customers\n * May perform other related duties as assigned or requested,\n * Might back-up other Administrative assistant\n\n\n\n## Who we\u2019re looking for\n\nQualified school certificates and/or related business administration, commercial or technical education. 2 \u2013 3 years\u2019 experience in an administrative, secretarial, or sales support required.\n\n## Preferred qualifications\n\nStrong written and verbal communication skills\n\nHigh level of accuracy and discretion\n\nProficient in computer usage, Microsoft Office apps\n\nKnowledge of other software may be a plus (SAP, CRM..)\n\nGood spoken and written Italian and English\n\nSelf motivated and able to effectively manage own workload,\n\nable to work with initiative\n\n## Our commitment\n\n \n\nWe believe it is important for every person to feel valued, included, and empowered to achieve their full potential. By bringing unique individuals and viewpoints together, we achieve extraordinary results.\n\nLam Research (\"Lam\" or the \"Company\") is an equal opportunity employer. Lam is committed to and reaffirms support of equal opportunity in employment and non-discrimination in employment policies, practices and procedures on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex (including pregnancy, childbirth and related medical conditions), gender, gender identity, gender expression, age, sexual orientation, or military and veteran status or any other category protected by applicable federal, state, or local laws. It is the Company\u0027s intention to comply with all applicable laws and regulations. Company policy prohibits unlawful discrimination against applicants or employees.\n\nLam offers a variety of work location models based on the needs of each role. Our hybrid roles combine the benefits of on-site collaboration with colleagues and the flexibility to work remotely and fall into two categories \u2013 On-site Flex and Virtual Flex. \u2018On-site Flex\u2019 you\u2019ll work 3+ days per week on-site at a Lam or customer/supplier location, with the opportunity to work remotely for the balance of the week. \u2018Virtual Flex\u2019 you\u2019ll work 1-2 days per week on-site at a Lam or customer/supplier location, and remotely the rest of the time.\n
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