AI Solution Architect

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

Are you ready to become part of the our groundbreaking amAIz GenAI platform? As a Software Architect, you’ll be at the forefront of innovation, driving the design and strategy to ensure our platform is well architected, performs at its peak, scalable, secure, and aligned with our business objectives. Your role will involve close collaboration with various teams to promote widespread adoption of the platform. You’ll also be part of a team of skilled software architects with vast knowledge in AI and SaaS. This position requires a strategic thinker who can merge technical prowess with business acumen to deliver cutting-edge solutions. If you’re passionate about shaping the future with GenAI and making a significant impact, we want to hear from you! 

What will your job look like?

• Construct and drive the architectural platform solutions of the amAIz GenAI platform. 
• Maintain up-to-date knowledge of industry trends and emerging technologies in AI and GenAI to ensure the platform remains at the cutting edge. 
• Collaborate with Product Management to align the architecture with business requirements and strategic objectives. 
• Partner with the development organization to ensure seamless execution of architectural solutions and alignment on implementation plans. 
• Develop and maintain a robust, scalable, secure, protected, and high-performance suite of SaaS services. 
• Ensure the architecture adheres to best practices for continuous integration and delivery. 
• Oversee the selection and integration of new technologies and frameworks. 
• Provide technical leadership and mentorship to the team of engineers. 
• Conduct regular architectural reviews to ensure compliance with best practices and standards. 
• Identify and mitigate technical risks, ensuring the architecture can adapt to evolving requirements. 

All you need is...

• A minimum of 2 years of experience as a Software Architect or in a comparable role, ideally within the SaaS industry. 
• knowledge of AI/ML technologies and their integration into software products. 
• Expertise in building software solution that leverage LLMs as part of their workflows, such as customer support, Q&A. 
• Expertise in MLOps/LLMOps – advantage 
• Business knowledge in the Telecommunication industry and software- advantage 
• Proven experience with major cloud platforms such as AWS, Azure, or Google Cloud, and a strong background in microservices architecture. 
• Proficiency in Python programming. 
• Hands-on experience with CI/CD pipelines and DevOps methodologies - advantage 
• Proven problem-solving abilities and strategic thinking skills. 
• Strong communication and leadership capabilities, with the talent to influence and motivate teams. 
• Familiarity with security best practices, as well as responsible AI and compliance standards. 

Credentials 

• Bachelor’s or Master’s degree in Computer Science, Software Engineering, or a related field. 
• A degree in data AI / data science – an advantage 

Why you will love this job:

• You will be challenged with crafting high-level design while setting technical standards.
• You will have the opportunity to work with the industry most sophisticated technologies!
• Evolve yourself in the future and lead all aspects of a suite of products, develop a high-level design that connects several (heterogeneous) sub-systems, which together make up a whole system.
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!