AI/ML Developer

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

We are looking for a highly skilled AI/ML Algorithms Developer to join our team and lead the development of innovative machine learning models tailored to the telecommunications domain. 
This role focuses on designing advanced algorithms that leverage network topology, event clustering, hypergraphs, and temporal graph structures to solve complex challenges in network intelligence.

What will your job look like?

•    Design and implement AI/ML models for telecom fault analytics, focusing on root cause detection, impact propagation, and fault prioritization
•    Collaborate closely with data scientists and fellow AI/ML engineers to translate large-scale network data into actionable insights and scalable solutions.
•    Apply cutting-edge techniques such as Graph Neural Networks (GNNs), Recurrent Neural Networks (RNNs), and Convolutional Neural Networks (CNNs) to model and analyze network behavior.
•    Work with graph databases and AWS SageMaker to build, train, and deploy models in a cloud-native environment.

All you need is...

•    Bachelor’s degree (required) or Master’s degree (preferred) in Computer Science, Engineering, or a related field
•    Proven experience with GNNs, RNNs, and CNNs in real-world applications.
•    Hands-on experience with graph databases and graph-based modeling.
•    Proficiency in AWS SageMaker and the broader AWS ecosystem.
•    Experience with GNN algorithms applied to network topology, or Prior experience working with telecommunications networks- Advantage.

Why you will love this job:

• You will ensure timely resolution or critical issue within the agreed SLA. This includes creating a positive customer support experience and build strong relationships through problem understanding, presenting promptly on progress, and handling customers with a professional demeanour.
• You will be able to demonstrates an understanding of key business drivers and ensures strategic directions are followed and the organization succeeds
• We are a dynamic, multi-cultural organization that constantly innovates and empowers our employees to grow. Our people our passionate, daring, and phenomenal teammates that stand by each other with a dedication to creating a diverse, inclusive workplace!
• We offer a wide range of stellar benefits including health, dental, vision, and life insurance as well as paid time off, sick time, and parental leave!