Application Engineer (m/k)

Currently we are looking for:

APPLICATION ENGINEER (m/k)

Location: Opolska, Kraków

Purpose of the position:

 Ensuring stable and efficient software deployment as well as qualified second-level support for client applications. This role combines technical packaging expertise with in-depth troubleshooting in daily IT operations. 

Your role:

Application Packaging & Deployment 

• Packaging applications (MSI, EXE) for distribution via Microsoft Intune 

• Creating .intunewin packages using the Microsoft Win32 Content Prep Tool 

• Defining installation and uninstallation routines and detection rules 

• Planning, testing, and rolling out software packages 

• Maintaining and updating existing applications 

2nd Level Support – Client Applications 

• Analysis and resolution of incidents related to client software 

• Troubleshooting installation and runtime issues 

• Evaluation of logs and performance of root cause analyses 

• Supporting 1st Level Support with more complex issues 

• Communication with software providers and internal stakeholders 

Cross-functional tasks 

• Documentation of packaging, solutions, and processes 

• Contribution to the optimization of deployment and support processes 

Support for software testing and quality assurance

What we require:

• Degree in Information Technology or equivalent qualification


• Several years of experience in software packaging and IT support


• Application Packaging & Deployment (MSI, EXE, Intune) 


• Software Distribution and Packaging in Enterprise Environments 


• Troubleshooting Client Applications and Deployment Processes


• Microsoft Intune 


• Windows Installer (MSI), silent installations, and deployment processes 


• Strong knowledge of Windows client operating systems 


• Experience with PowerShell or other scripting languages is a plus


• Proficiency in English min. B2 (C1 is a plus) 


• German language B2


• Analytical thinking and the ability to work in a structured and independent manner 


• Strong organizational skills and the ability to prioritize tasks effectively