Bartender - Seasonal

Job Purpose

As a Bartender with Soho House, your role is to make sure that our members have an amazing experience every time. Possessing natural hospitality charm, we will give you a platform to connect, grow, have fun and make an impact

Your main responsibilities are serving alcoholic and non-alcoholic beverages, food (when needed) and providing excellent service to members, creating memorable experiences. Other duties include mixing cocktails, preparing the bar for service and ensuring it is in pristine condition.   

Key Accountabilities

• To create a welcoming environment for members when they approach the bar.


• To fulfil members’ drinks orders accurately and promptly in line with speed of service standards.


• To enquire about any allergy or dietary requirements. 


• To verify the age of guests checking identification if necessary.   


• To possess a strong understanding of the drinks menu in order to make recommendations on pairings and any other specific member requests.


• To enquiring if the members are satisfied with food or drink and following up to see if they need anything else. 


• To accommodate special requests where possible to creative a positive outcome which will result in a memorable member experience.


• To perform opening and closing procedures including but not limited to the set up and break down of stations.


• To work alongside the barbacks to ensure the bar is stocked up.


• To maintain a spotless and pristine working environment. 


• To provide members with the bill and processing payment.


• To attend regular meetings with front and back of house teams to learn about any menu changes and specials alongside daily tastings.   


• To run drinks for the bar to the tables when needed. 


• To resolve member complaints where possible, handling all member interactions with the highest level of hospitality and professionalism. If this is not achievable to escalate to line manager or membership team.


• To act in all matters related to safety, security, satisfaction and wellbeing of employees and members. 


• To assure the proper handling of VIPs and PWKs, protecting their privacy and confidentiality.


• To support the team with any of their needs on an ad-hoc basis 

Experience required

A successful Bartender for Soho House will ideally have previous experience in a busy high-profile venue and a natural flair for first class service. You will have strong knowledge of classic cocktails and have experience preparing cocktails and serving in a fast-paced environment. You’ll be reliable, friendly and happy to be a key part of the team that strives for success.  

• Passion for Food, drink and hospitality


• Strong attention to details


• Excellent customer service


• Fluent in English


• Organised and reliable


• Ability to handle feedback to achieve member satisfaction


• Ability to multitask and work in a fast-paced environment


• Ability to understand and follow written and verbal instructions 

Physical Requirements: 

• Must be over the age of 18


• Must be able to seize, grasp, turn and hold objects by hand


• Able to work on your feet for at least 8 hours


• Occasionally kneel, bend, crouch and climb as required

Benefits

• Soho Friends Membership


• Staff Canteen


• Monthly Staff Screenings & Staff Gym Classes


• 50% Discount on Cowshed Spa


• 50% F&B Discount


• Global Benefits: Any Bedroom, Any House, $100 per night


• 50% Discount Public Restaurants


• Birthday Gift: 1 day OFF+Voucher


• House Hero and Introduce a Star Program


• Corporate Benefits (access discounts platform)