Bellperson | Talent Day October 27th

TALENT DAY - OCTOBER 27TH 2025

Collegio alla Querce opens its doors to the next generation of hospitality professionals. An exclusive opportunity to meet, connect, and share our passion for excellence, respect and heartfelt service. We look forward to discovering individuals driven by curiosity, authenticity and the desire to grow.

Collegio alla Querce, Auberge Resorts Collection, is a former cultural institution and much-beloved boarding school that went through extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third out four currently open European destinations, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school’s principal’s office. Surrounded by old growth cyprus and soaring oak trees, the resort’s grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.

At Auberge Resorts Collection, we believe that exceptional service begins from the very first moment a guest arrives. As a Bellperson, you will be the ambassador of hospitality, creating memorable first and last impressions while ensuring seamless transitions into the extraordinary experiences our guests enjoy. Your warmth, efficiency, and attention to detail will set the tone for every guest’s stay.

Please note that this is not an exhaustive list of everything that needs to be done! Within our team, our people always find new ways to look after the business, our guests, and their colleagues. Within this, the key responsibilities for this position are:

Guest Welcome & Arrival Experience

• Provide a warm and gracious greeting to all guests upon arrival, creating a positive first impression.

• Assist guests with luggage transport to and from their rooms efficiently and safely.

• Help guests settle into their accommodations, ensuring comfort and a seamless check-in experience.

Transportation & Local Expertise

• Arrange for transportation services such as taxis, shuttles, or private transfers.

• Offer accurate and thoughtful information on local attractions, dining options, and hotel amenities.

Package & Mail Handling

• Receive, deliver, and manage guest packages, mail, and other items with care, ensuring security and timely delivery.

Communication & Coordination

• Act as a key link between guests and hotel departments, facilitating requests and ensuring seamless coordination of services.

• Collaborate with colleagues across operations to anticipate and fulfill guest needs promptly and professionally.

This role is an invitation to create memorable first and last impressions. As a Bellperson, you will set the tone for an unforgettable stay, ensuring every guest feels welcomed, valued, and cared for from arrival to departure.

• Experience

• A minimum of one year of experience in the hospitality industry, preferably in luxury or high-end properties required.

• Skills & Attributes

• Strong interpersonal skills with a polished, professional demeanor, demonstrating warmth, attentiveness, and efficiency in guest interactions.

• Ability to manage multiple tasks simultaneously while maintaining attention to detail and a high standard of service.

• Advanced proficiency in English, both spoken and written; additional languages are highly desirable.

• Licenses & Certifications

• Valid driver’s license with a clean record and the ability to safely operate a motor vehicle.

• Availability

• Ability to work a flexible schedule, including nights, weekends, and holidays, in accordance with departmental needs.

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.