Boutique Operations Specialist

Richemont, one of the world leaders in the luxury sector, has various Houses specializing in jewelry, watches and high-end accessories. Each Maison proudly embodies a tradition of style, quality and craftsmanship and Richemont strives to preserve the heritage and identity specific to each of them. At the same time, we are committed to innovating and designing new products in line with the values ​​of our Houses, through a process of permanent creativity.

YOUR MISSION:

As an Ambassador of the Maison, this role is pivotal in ensuring the seamless and efficient execution of daily operational activities. The individual will contribute significantly to optimal back-office performance and maintain organizational security, collaborating closely with the Manager and various departments to uphold the Maison's high standards.

HOW WILL YOU MAKE AN IMPACT?

Boutique Operational Excellence:

·       Ensure strict adherence to all brand and boutique operational policies and procedures.

·       Actively participate in boutique opening and closing procedures, including setup and breakdown activities.

·       Manage and maintain optimal stock levels for all boutique facilities, including packaging, office supplies, and general consumables, initiating orders and addressing shortages proactively.

·       Execute timely replenishment of proximity stock on the sales floor to support continuous sales operations.

·       Act as a primary point of contact for IT-related issues within the boutique, liaising effectively with the central IT department to ensure prompt resolution and minimal operational disruption.

Back-Office & Administrative Support:

·       Provide essential support to back-office staff in the reception, processing, and loading of goods.

·       Maintain and update records, ensuring the accuracy and integrity of all information.

·       Organize and manage the secure archiving of confidential files and documents.

·       Perform professional receptionist duties, managing communications and visitor interactions effectively.

Inventory & Data Management:

·       Participate actively in all inventory counts and contribute to stock reconciliation processes.

·       Accurately perform price labeling for merchandise.

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail with a focus on operations; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

CCNL Commercio 

Salary Range 30K – 35KEUR

Commission Scheme

8 EUR Meal Voucher per working day

Welfare 

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