C004640 DCIS Engineer ID&E-OPEX (CTS) - THU 12 Mar

Deadline Date: Thursday 12 March 2026

Requirement: DCIS Engineer ID&E-OPEX

Location: Grazzanise, IT

Full Time On-Site: Yes

Time On-Site: 100%

Total Scope of the request (hours): 836

Required Start Date: 15 April 2026

End Contract Date: 31 December 2026

Required Security Clearance: NATO COSMIC TOP SECRET

Duties & Role:

The incumbent will provide expert engineering support as part of the NISC/ID&E/OPEX team for NATO's Deployable CIS systems (DCIS). Technical support will include design, test, implementation, deployment and support of new IT baselines, provide specialized troubleshooting and explore new technologies, in the areas of Infrastructure, Platform, Authentication, Web hosting, cyber hygiene and Remote Desktop solutions.

The detailed duties of the post are listed below:

• Provide professional and technical contributions to the design, development and execution of DCIS engineering projects.
• Contribute and participate in a Development-Operations (DevOps) environment using concepts like continuous integration, continuous change management, deployment automation and system monitoring.
• Support junior staff with incident management, service request and problem management processes as the senior engineer and ultimate problem solver;
• Provide DCIS engineering support to technically plan and execute NATO approved exercises, either on-site or from remote.
• Documenting designs and implementations of assigned services as well as troubleshooting guides;
• Plan, schedule, participate and lead technical support teams in support of projects and exercises;
• Provide on the job training when necessary in order to maintain highly skilled and trained technical support for the Service Line;
• Deputize for higher grade staff;
• Performs other duties as may be required.

Skill, Knowledge & Experience:

• The candidate must have a currently active NATO COSMIC TOP SECRET security clearance
• A minimum requirement of a Bachelor's degree at a nationally recognised/certified University in a related discipline and 2 years post-related experience.
• Alternatively, exceptionally, the lack of a university degree may be compensated by the demonstration of a candidate's particular abilities or experience that is/are of interest to NCI Agency, that is, at least 6 years extensive and progressive expertise in duties related to the function of the post.
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of centralized storage systems based on FC, iSCSI, SAS or Hyper converged technology like vSAN;
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of recent Virtualization Technologies based on VMWare ESXi and Virtual Centre;
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of recent Microsoft Windows Server or Redhat Linux Operating Systems;
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of expert Directory, Identity and Access Management consisting of multiple interconnected and federated Active Directory Domains and Forests;
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of expert DNS resolution, server hardening, AD troubleshooting and GPO development
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of Microsoft Remote Desktop solutions, or related Application provisioning technology
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of High Availability Systems (i.e. Fail-over clustering, Database Availability Groups, stretched clusters, etc)
• At least 5 years' experience supporting and implementing in deployable or large enterprise environments of Windows patching and anti-malware update systems
• At least 3 years' active participation in a DevOps team with demonstrable experience of Bash or PowerShell scripting languages;
• At least 3 years' active participation in a DevOps team with demonstrable experience of Automation and orchestration tools.
• Thorough knowledge of TCP/IP networking principles
• Knowledge of ITIL IT service management mode and applied knowledge of Service Transition.
• Proven ability to communicate effectively orally and in writing technical manuals.
• It would be considered highly desirable if you possess the following certifications: Formal ITIL Certification in Service Operation; COTS products (Microsoft MCSA/MCSE, VMWare VCP, Cisco CCDA, CCNA)
• It is considered highly desirable if you can demonstrate experience with at least one of the following: Previous in depth experience with Ansible configuration management and orchestration tool to manage Redhat Linux and Windows systems; Expert experience in designing and troubleshooting complex VMWare environments; Expert experience in designing and troubleshooting McAfee ePolicy architectures
• Prior experience in maintaining Microsoft Exchange, SharePoint Server, ADFS environments
• Prior experience in maintaining VEEAM Backup & Replication environments
• Prior experience of working in a deployed exercise or operations environment
• Prior experience of working in an international environment comprising both military and civilian elements;
• Knowledge of NATO responsibilities and organization, including ACO and ACT.