Chef de Rang - ME Milan Il Duca

ME by Meliá celebrates the unique personality of its destinations and the cutting-edge design of its hotels. Discover the bold and daring spirit of ME by Meliá hotels and their impressive collection of rooms and suites inspired by contemporary culture. We are energy. We are inspiration. We are ME.

Mission: Responsible for providing appropriate and courteous service. Complies at all times with quality standards and pays special attention to customer service, ensuring that food and beverages are presented correctly before being delivered to customers in order to ensure the satisfaction of guests and customers, and earn their recognition and preference for hotel services.

What will you be doing?

• Detailed knowledge of the menu and being able to articulate enthusiastically.
• Know the steps of service as outlined in the service manual.
• Make guests feel comfortable and enhance the guest experience.
• Inform guests of specials and menu changes.
• Anticipate guests’ needs and exceed their expectations.
• Supervise the clearing of tables and mise-en-place necessary for the next course.
• Monitor and observe guests' dining experience.
• Ensure guests are satisfied with the food and service.
• Respond promptly and courteously to any requests.

What are we looking for?

• Fluent in Italian and knowledge of English.
• Friendly, outgoing, and positive.
• Enjoy being part of a team.
• Previous experience in the same position in hotels of similar category.
• Excellent organizational skills and ability to find solutions.
• A genuine passion for customer service and a sparkling personality.
• Great communication skills, desire to develop and progress in your role.
• Flexibility and enthusiasm are key for this position.