Supported by the Account Manager (AM), contributes to the annual strategic plan by providing the Regional Sales Manager (RSM) and Marketing with detailed business intelligence (market size, trends, opportunities, competitive landscape, and stakeholder insights). Supports RSMs in understanding account needs and expectations to facilitate strategy development. Provides clinical support to medical personnel and field staff during procedures after thorough training. Acts as a competent contact and consultant for medical management and staff. Identifies and reports sales opportunities arising from clinical support; assists AM and RSM in clinical selling based on insights gathered. Delivers education support and maintains market share through excellent product in-servicing, evaluations, and continuous procedural education. Attends and actively participates in customer, company, and industry-sponsored events and meetings. Supports the sales team in gathering information on upcoming tenders and negotiation opportunities. Develops and implements proactive service support plans with the RSM and team to enhance customer service quality. Performs procedural training, provides clinical support, and manages clinical evaluations to secure BSC market share. Provides periodic updates to the Sales Force and Commercial Contracting organization. Experience: Minimum 3-5 years in clinical and case support for medical devices. Education: Degree in Biomedical Engineering or equivalent Preferred: Experience in vascular therapies, radiology or cardiology. Strong communication skills and ability to adapt quickly in a dynamic marketplace. Comfortable working remotely and traveling extensively as required.
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