Customer Support - hybrid role located in Greece

Customer Support - hybrid role located in Greece

Join us in Greece - Blend Work and Life!

Are you a cheerful and motivated individual with a passion for assisting others? We are seeking a Customer Support to become a part of the fantastic team at one of our clients, who represent renowned brands in fashion, jewelry, automotive, cloud services, and beyond.

In this position, you will be the friendly voice that enhances our clients' experiences, delivering exceptional support whether from the comfort of your home or in our inviting office!

This is a hybrid position in Greece, where you can balance your work and the beautiful Greek lifestyle!

What You’ll Be Doing

• Being the friendly face of our clients by addressing customer inquiries and providing stellar support.
• Actively listening to customers and offering tailored solutions via phone, email, or chat.
• Sharing product recommendations that really resonate with our customers' needs.
• Helping with warranty claims, repairs, and replacements to make customers feel valued.
• Handling order questions, payment issues, and customer concerns with compassion and care.
• Keeping high customer satisfaction through positive communication and support.
• Collaborating with a fun team of colleagues to exchange ideas and solutions.
• And after Wrok? Dive into everything Greece has to offer - from sun-soaked beaches to vibrant local festivals!

What You’ll Need

• Fluent in both written and spoken Italian, with good English as well.
• A knack for thinking outside the box when solving problems.
• A warm and empathetic personality that’s patient and understanding.
• A dash of entrepreneurial spirit to navigate challenges with ease.
• Technical troubleshooting skills to help customers with their issues.
• Willingness to adapt to unexpected changes and tackle customer concerns with grace.
• Previous experience in customer support or a related field is a bonus!
• A love for learning and thriving in a multicultural team environment.

What We Offer:

• We provide comprehensive assistance to facilitate your relocation to Greece, including expenses for flight tickets, hotel accommodations, and support in the house-hunting process (all at no cost to you)
• Competitive monthly salary along with two additional salaries annually (which will enable you to enjoy a comfortable lifestyle in Greece, where the cost of living is significantly lower)
• Health care benefits and numerous other discounts
• Full, paid training by certified instructors
• Professional growth & development opportunities
• Free online Greek language courses
• Access to state-of-the-art premises for when you are on-site or choose to work from the office.

Apply now and enjoy the best of both worlds: remote flexibility and office teamwork in Greece!