Customer Support Specialist - Sofia, Bulgaria

We're Hiring: Customer Support Specialist (Slovenian & English) in Sofia, Bulgaria

Are you fluent in Slovenian and ready to support customers of a premium global lifestyle brand? Join our on-site team in Sofia, where youll assist adult consumers via phone, chat, and email with orders, product setup, troubleshooting, and account-related questions all while ensuring compliance with strict age-verification and industry standards.

Location: On-site in Sofia, Bulgaria
️ Languages: Slovenian (C2/native) + English (B2+)
Shifts: Rotational between Mon - Sat (9:00 - 23:00) & Sun (10:00 - 19:00)
Type: Full-time

Whats in it for you:

• Competitive salary and 14 salaries/year
• Private health insurance & wellness perks
• Paid training and structured onboarding
• Work in a modern, multicultural environment
• Clear path for career growth and internal development

You Bring:

• Native or C2-level Slovenian, plus solid English
• Excellent communication & problem-solving skills
• Confidence using digital tools and supporting electronic devices
• A detail-oriented, professional, and empathetic approach

Become a trusted advisor in a fast-evolving, compliance-focused industry and deliver a top-tier customer experience with purpose.

Apply now and grow your career in customer care!

Contact: [email protected]