Data Analyst

DEADLINE FOR APPLICATIONS

WFP celebrates and embraces diversity. It is committed to the principle of equal employment opportunity for all its employees and encourages qualified candidates to apply irrespective of race, colour, national origin, ethnic or social background, genetic information, gender, gender identity and/or expression, sexual orientation, religion or belief, HIV status or disability.

ABOUT WFP

The World Food Programme is the world’s largest humanitarian organization saving lives in emergencies and using food assistance to build a pathway to peace, stability and prosperity, for people recovering from conflict, disasters and the impact of climate change.

At WFP, people are at the heart of everything we do and the vision of the future WFP workforce is one of diverse, committed, skilled, and high performing teams, selected on merit, operating in a healthy and inclusive work environment, living WFP's values (Integrity, Collaboration, Commitment, Humanity, and Inclusion) and working with partners to save and change the lives of those WFP serves.

To learn more about WFP, visit our website: https://www.wfp.org and follow us on social media to keep up with our latest news: YouTube, LinkedIn, Instagram, Facebook, Twitter, TikTok.

WHY JOIN WFP? 

• WFP is a 2020 Nobel Peace Prize Laureate.

• WFP offers a highly inclusive, diverse, and multicultural working environment.

• WFP invests in the personal & professional development of its employees through a range of training, accreditation, coaching, mentorship, and other programs as well as through internal mobility opportunities.

• A career path in WFP provides an exciting opportunity to work across the various country, regional and global offices around the world, and with passionate colleagues who work tirelessly to ensure that effective humanitarian assistance reaches millions of people across the globe.

• We offer an attractive compensation package (please refer to the Terms and Conditions section of this vacancy announcement).

POSITION TITLE: Data Analyst
ORG UNIT: Private Partnerships Division (PSP)
DUTY STATION: Rome HQ
CONTRACT TYPE: Regular Consultant
DURATION: 11 months

ORGANIZATIONAL CONTEXT
The United Nations World Food Programme (WFP) is the world’s largest humanitarian agency working to create a world with zero hunger. WFP and its partners believe that no child should go to bed hungry and that individual and collective wellbeing can only be achieved if all children, women and men get the nutritious food they need to lead healthy, dignified lives. Each year, WFP assists 86.7 million people in 83 countries. Every day, some 5,600 WFP-chartered trucks are on the road, 92 planes are in the air and 20 ships are at sea. These numbers speak to WFP’s unparalleled reputation as an emergency responder, one that is often the first on the scene in the most difficult environments. WFP also works with partners to strengthen the resilience of communities most vulnerable to hunger and malnutrition through long-term development programmes aimed at boosting food security, local economies, education, employment and gender equality. While hunger and malnutrition are the world’s largest solvable issues, the needs are still immense and growing. 821 million people in the world suffer from chronic hunger.
WFP is committed to growing private sector fundraising with a focus on individual giving and have developed two products - WFP.org and Share The Meal (STM). Individual giving is recognized as a fundraising channel that has been successfully used by other UN agencies generating the bulk of their private sector income.
The aim for WFP is to engage with supporters in their preferred channels and maximize long-term support. To help support these aims, WFP have decided to develop a Business Intelligence Hub. The mission of the Hub is to deliver data, analysis and insights to facilitate better decision making, appropriate fundraising and the best possible supporter experience.
In addition to analysis, the hub will also comprise a planning and research element to better understand supporter motivations, external market trends and to help turn data insights into actionable insights.

PURPOSE OF THE ASSIGNMENT
The purpose of this assignment is to support the individual giving teams in their use of data. The Data Analyst will provide data insights, expertise and the tools to each team to ensure that fundraising is effective and that we deliver the best supporter experience possible.

KEY RESPONSIBILITIES
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Create and maintain reporting dashboards in designated Tableau Server
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Effectively manage internal analysis projects, liaising with key stakeholders
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Work with tech teams to expand and enhance the datasets in the BI warehouse

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Develop targeting models to help improve performance and supporter experience. Work with tech teams to embed these models for operational use
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Provide analytical support to both individual giving teams
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Assist the testing and optimization process. Help conceive, design and interpret A/B tests and ensure learnings are shared widely
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Develop forecasting models for leadership and models to assess new fundraising approaches
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Management of a data analyst

DELIVERABLES AT THE END OF THE CONTRACT
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Development of a reporting suite to help monitor and evaluate fundraising performance
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Development of targeting models to maximize income in key channels / activities
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An increased use of Tableau by all staff within PSP
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Surfacing of datasets in Tableau to allow self-serve analysis
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Deployment of tools to assist decision making eg sample size calculators, A/B testing, breakeven calculators, etc.

QUALIFICATIONS AND EXPERIENCE REQUIRED
Work history
At least five year’s progressive experience working in data analysis using large using large customer or donor datasets. Experience of using Tableau (or similar) to visualize data and experience of turning analysis into actionable insights.
Experience with datasets of subscribers or regular donors; working experience with WFP; experience or knowledge in multiple markets (Europe, America and Asia/Pacific) will be considered a plus.
Education
University degree in Physics, Mathematics, Economics, Data Analytics, Information Management, Business Studies, Marketing, Science or Statistics or other relevant field. Experience of using machine learning (propensity modelling, clustering and other targeting tools) preferred.
Soft skills
People-oriented. Uses tact and courtesy to give and receive information with a variety of individuals. Good attention to detail and strong communication skills
Ability to work to deadlines and follow clear instructions. Ability to think creatively and deliver on commitments.
Languages
Excellent command of spoken and written English.
Intermediate knowledge of another official UN language would be a plus.

WFP LEADERSHIP FRAMEWORK

WFP Leadership Framework guides to the common standards of behavior that guide HOW we work together to accomplish our mission.

Click here to access WFP Leadership Framework

REASONABLE ACCOMMODATION

WFP is committed to supporting individuals with disabilities by providing reasonable accommodations throughout the recruitment process. If you require a reasonable accommodation, please contact:  [email protected]

NO FEE DISCLAIMER

The United Nations does not charge any application, processing, training, interviewing, testing or other fee in connection with the application or recruitment process. Should you receive a solicitation for the payment of a fee, please disregard it. Furthermore, please note that emblems, logos, names and addresses are easily copied and reproduced. Therefore, you are advised to apply particular care when submitting personal information on the web.

REMINDERS BEFORE YOU SUBMIT YOUR APPLICATION

• All applications must be submitted exclusively through our online recruiting system. We do not consider CVs or applications sent by email, LinkedIn, or any other channel.

• We strongly recommend that your Workday profile is accurate and complete, and that all sections are filled in, including your employment history, academic qualifications, language skills, and UN grade (if applicable). Once your profile is completed, please apply, and submit your application.

• If you experience technical issues while submitting your application, you may contact us at [email protected]. Please note that this email is only for technical issues with an application - unsolicited applications or documents sent to this inbox will not receive a reply.

• At the application stage, the only required documents are your CV and Cover Letter. Additional documents (passport, certificates, recommendation letters, etc.) may be requested later in the process.

• Only shortlisted candidates will be contacted and invited to proceed to the next stage of the recruitment process.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.

No appointment under any kind of contract will be offered to members of the UN Advisory Committee on Administrative and Budgetary Questions (ACABQ), International Civil Service Commission (ICSC), FAO Finance Committee, WFP External Auditor, WFP Audit Committee, Joint Inspection Unit (JIU) and other similar bodies within the United Nations system with oversight responsibilities over WFP, both during their service and within three years of ceasing that service.