Field Engineer

Azienda : Kramer

Tipo Lavoro : Full Time

Milano

Numero di candidati

000+

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Descrizione Lavoro - Field Engineer

Kramer Italy is looking for a passionate and experienced Field Sales Engineer to join the team! This position provides pre-sales technical and design support for all Kramer products and works closely with industry partners with the primary focus on building and presenting technical solutions. This position partners closely with regional sales managers and business development and works within the national territory. This position reports directly to the Sales Director, Italy.
The ideal candidate will have strong planning, critical thinking, and presentation skills, and will have existing technical knowledge as well as a strong understanding of the full sales lifecycle. You will be predominantly be responsible for pre sales activities and to some extend support to customers by e.g. deliver training.

What will your job look like?

Manage and drive the technical evaluation stage of the sales process, including and not limited to, presentations and demonstrations, communication, design, and working closely with the sales team as a key technical advisor
Act as lead sales engineer during the pre-sales process through solution implementation
Provide support to the sales team in identification, solution design, and customer presentation for sales opportunities
Review project designs and recommend appropriate Kramer product solutions
Provide on-site/remote support to capture worksite details and create detailed Scope of Work for all projects
Identify all technical issues for customers/accounts to help ensure customer satisfaction through all stages of the sales process
Provide second line support to the Customer Service Engineers team
Support in driving product demand creation delivered through Pro AV and extensive IT network of resellers
Participate in trade shows and events as needed, sharing information on Kramer products and services

Requirements:

5+ years’ experience in technical/ field sales engineering, with focus on managing high-level,
complex client relationships from supply chain to end-user
Extensive technical background is required, with strong understanding of professional A/V integration services and practices, AV platforms, networking, streaming, and IT value chains
CTS (required) or CTS-D (preferred) Certifications
Strong understanding of AV Room Control Systems including serial and IP communications
Ability to read and interpret project Floor Plans and System Flow line drawings

advantage:
Demonstrated ability to identify and develop manufacturer's representative, distributor, reseller, and strategic consultant relationships through interpersonal communications.

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Field Engineer

Descrizione Lavoro - Field Engineer

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