Field Service Engineer Mechanical

Sidel is looking for a Field Service Engineer (FSE). The main focus is on following: Perform Installation, start‐up, commissioning and test of the Sidel Equipment supplied to customer sites; Perform technical assistance during and after the warranty period, carry out training and other after sales; - Perform technical assistance during and after the warranty period, carry out training and other after sales services of Sidel’s equipment installed at customer sites.

Your Mission

• Test and evaluate equipment performance at customer plant, based on technical, contractual and safety specifications;
• Supervise installation of new equipment and option and upgrade;
• Properly handle, check and transfer equipment non-conformities;
• Prepare Job Progress Chart and technical reports in reference to carried-out activities;
• Ensure ultimate internal and external customer satisfaction;
• Perform activities in line with the Standard Operating Procedures (SOPs), Sidel coordination plan rules and customer rules;
• Report after sales opportunities detected on Customer site;
• Coach junior colleagues on the on-site behavior, technical activities, troubleshooting and reporting deliverables;
• Report to the ISM for team site activities.

Your Profile

• Level of education and languages:
• Degree of Technical professional qualification
• English fluent, written and spoken.
• Other foreign languages knowledge is a plus.
• Required experience andskills:
• At least 2 years・ experience in field activities;
• Experience in the beverage industry;
• Consolidated technical background;
• Knowledge of Sidel Portfolio is a plus;
• Availability to travel around 180/200 days per year