Field Service Manager, EMEA

BS/BA with a concentration in Science & Technology, Business and/or Engineering required. Demonstrated (7- 10 years) progressive service and field service leadership experience. Demonstrated customer facing or customer supporting experience - both internal and external customers. Demonstrated experience in managing teams using cloud-based service and team management technologies (e.g., ServiceMax, ServiceBoard, SFDC). 5-7 years of people management experience required. Experience managing a remote team preferred. Excellent communication skills, with ability to communicate effectively with all levels of the organization. Strong business acumen and ability to create and maintain commercial partnerships. Strong problem skills required including lean or Six Sigma expertise. Highly adaptable, flexible, and willing to accept new ideas, processes, and procedures. European travel up to 20% required. Knowledge of regulatory compliance and quality assurance standards. Fluency in English. Proficiency in multiple languages, especially European languages. Ability to mentor and develop team members.