Front Office Specialist

expert.ai is a Euronext Growth Milan-listed company specializing in the implementation of enterprise artificial intelligence solutions to create business value for organizations across Europe and North America.

By applying a proven innovation framework, expert.ai supports businesses and public administrations in their digital transformation, harnessing the potential of AI across various processes and use cases through a responsible, transparent and sustainable approach that focuses on people, problems to solve and goals to achieve.

With more than 25 years of experience in natural language solutions, expert.ai has successfully implemented hundreds of projects by integrating the best AI technologies on the market with its proprietary and market technologies (knowledge graph, machine/deep learning techniques, large language models and generative AI). Banks and financial institutions, insurance companies, publishers and organizations in the healthcare, defense, intelligence and public administration sectors choose expert.ai's solutions to automate knowledge on a large scale, manage massive volumes of information, improve decision-making processes and enable new levels of efficiency by leveraging the right data at the right time with speed.

The position is based at our headquarters in Modena and the candidate will be required to work directly from our Modena office.

What you will do:

As a Front Office Specialist, you will:

• present a proper corporate image to all of those who contact the company;


• welcome visitors and be the point of reference for practical information for customers, visitors, and employees from other offices;


• be in charge of the reception/front desk, filtering and sorting incoming calls;


• manage daily activities such as shipping, arranging transportation and booking meeting rooms for guests;


• support the organization and coverage of reception shifts, helping ensure continuity of front office services during absences, holidays, and peak periods;


• provide operational support for company cars and related services, including coordination with suppliers, delivery logistics, fuel cards, Telepass devices, and required documentation;


• assist with the management of office spaces, archives, furniture, equipment, and workplace organization activities;


• support the monitoring and coordination of suppliers, service providers, purchase requests, contracts, and related administrative documentation;


• contribute to the organization of business travel, hospitality, internal meetings, workshops, catering, and guest logistics;


• help manage company equipment and workplace services, including office supplies, communication devices, and support to employees for day-to-day facilities requests;


• monitor and ensure the proper provision of general services for the desks and other corporate areas.

Who you are:

• A flexible team player who has good communication skills in both Italian and English


• Willing to be helpful to others and support colleagues day

We offer you:

• Variety of challenges with opportunities for development and training in a global landscape


• Culture and values that focus on teamwork, innovation and passion for artificial intelligence and language

• Equal opportunity employment experience that values difference and diversity

• Onboarding training that will facilitate the initiation process and accelerate your integration into our daily business activities.

• Performance appraisal process that will bring annual assessment of competencies, targets achievement and areas of improvement


• Welfare platform where you can buy services and goods