Gaming Public Promotions Associate Manager

We are hiring!

Siamo Snaitech, uno dei principali operatori di gioco legale in Italia. Abbiamo sedi in Italia e all’estero. Nel nostro Gruppo rientrano diverse realtà, tra cui Epiqa, società multimediale, Snai Rete Italia e Giobet, focalizzate sulla raccolta del gioco pubblico e legale in Italia.

Location: Rome, Milan, Porcari (LU)

About us

Flutter, the world’s largest online sports betting and iGaming group listed on the London and New York stock exchanges, is home to the Southern Europe & Africa (SEA) region, featuring iconic brands like Sisal, Snai and PokerStars, a globally loved brand that embodies innovation and ambition, with significant growth potential in a dynamic market.

Your team

The Customer Value Management mission is to maximize the lifetime value of Snai’s Online customer base through engagement and promotional strategies tailored to different segments, and by delivering a seamless and engaging customer experience across all touchpoints, while providing actionable business insights and ensuring robust data governance for the online domain.

Your role

As the Gaming Public Promotions Associate Manager, you will plan, execute, and optimize high-visibility promotional campaigns for the Casino, Poker, Skill Games, Bingo and Lotteries verticals, driving player engagement, feature adoption, and cross-sell. You will collaborate with Product teams on new game launches and site feature rollouts, ensure seamless campaign execution, and maintain accurate reporting and operational processes. You will identify new promotional opportunities and continuously improve campaign performance, by monitoring market trends and competitors.

What you'll do

·         Plan, build, and execute public promotions campaigns for the Gaming verticals, focusing on high-visibility, large-scale initiatives that support game launches, feature adoption, and player engagement and cross-sell.

·         Own the planning and continuous optimization of key and “always-on” promotions), ensuring performance, sustainability, and alignment with broader commercial goals.

·         Partner with Product teams to support the commercial launch of new games, features, or site functionalities. Define promotional priorities and optimize the customer display via on-site and app ensuring full alignment with calendar events, new feature rollouts, and market opportunities.

·         Maintain campaign reporting and operational processes to ensure flawless execution and internal visibility.

·         Support the identification of new promotional opportunities and the improvement of campaign effectiveness through regular monitoring of market competitors.

·         Act as second-level support for issues related to Gaming public promotions, collaborating with Customer Care and Tech teams to ensure timely resolution and seamless player experience.

What you’ll bring

·         3+ years of experience in CRM, promotions, or campaign management, ideally in the online gaming industry or a similarly fast-paced, data-driven environment.

·         Solid knowledge of promotional campaign logic.

·         Hands-on experience with CRM tools and automation platforms

·         Strong analytical mindset and attention to detail, with the ability to interpret performance metrics and turn data into actionable next steps.

·         Excellent time management and organizational skills, with the ability to manage multiple campaigns and deadlines in parallel.

·         Passion for Casino products and the gaming industry, with a customer-centric approach to problem solving.

·         Master’s degree in marketing, Business, Economics, Statistics, or a related field.

·         Collaborative team player with strong communication skills, fluent in both Italian and English.

Why choose us:

·         Permanent contract​ with Hybrid Work.

·         Opportunities for learning, growth and cross-country collaboration.

·         Meal allowance.

·         Supplemental Health Insurance.

Choose us also for:

·         An inclusive work culture and access to our Diversity & Inclusion initiatives.

·         Well-Being Support: meditation courses, online medical services and counselling with certified coaches and psychologists.

·         Learning & Development: training platforms, workshops, conferences, and our FlexiLearning program (4 hours per month dedicated to learning).

·         Parental Leave Packages offering additional financial and practical support.

·         Volunteering during working hours.

Much more about us:

-        Have a look at our amazing blog Inside: hear directly from our employees at the following link: Inside.

-        Reviews and comments from our Glassdoor and Indeed pages. Put yours!

Equal Opportunity  

Flutter SEA is an Equal Opportunity Organization. Diversity and Inclusion are fundamental values for us. We welcome any candidate without distinction of age, culture, religion, ethnicity, sexual orientation, gender identity and expression. 

Cosa ti offriamo

• Un ambiente dinamico ed internazionale

• Un ambiente di lavoro inclusivo e la possibilità di partecipare a tutte le nostre iniziative focalizzate su Diversità e Inclusione.

Unisciti a noi e facciamo la differenza insieme

#Snaitech#innovation#inclusion#people#talent#sustainability