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Azienda : Restoration Hardware

Descrizione Lavoro - Host

Description

With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.

RH is seeking an engaging, service-minded Host to create an extraordinary first impression for our guests. In this role, you will set the tone for the entire dining experience, welcoming guests with warmth, guiding them through their visit, and upholding the highest standards of hospitality for which RH is known. The ideal candidate is detail-oriented, poised, and passionate about creating meaningful connections while delivering seamless, elevated service.

YOUR RESPONSIBILITIES

Create a warm and inviting environment by providing First Class Service that reflects RH’s standards of hospitality

Greet guest promptly and graciously, guide them to their table and ensure their experience begins and ends with exceptional care

Ensure a smooth arrival experience by managing reservations, guest flow, and seating arrangements through the restaurant’s reservation system

Maintain quality curation and organization of the host stand, coat closet, menu display, and all other dining room areas

Serve as a brand ambassador by modeling presentation standards, engaging warmly with guests, and maintaining working knowledge of RH’s culinary and beverage offerings

Partner with leadership to optimize seating flow, enhance the guest experience, and support overall business performance

OUR REQUIREMENTS

1+ year of related experience in guest-facing or hospitality-focused role

Professional proficiency in English, due to the international nature of our business and the need to communicate effectively with global teams and guests

Legal authorization to work in the country of application at the time of hire

Meets the minimum legal age required to serve alcohol, work designated shifts, and perform the full scope of role responsibilities in accordance with local labor and safety regulations

Flexibility to work weekends, holidays, and variable shifts as business needs require

Commitment to high standards of personal appearance, including adherence to uniform policies, grooming, and hygiene practices, ensuring a polished and professional presentation

PHYSICAL REQUIREMENTS

Frequent stooping, bending, and reaching, both overhead and below counter height

Standing and walking for extended periods throughout the workday without a seated workstation

Safely ascending and descending stairs, with or without carrying food, beverages, or service equipment

Visually navigating dining spaces with variable lighting, including identifying guests, reading reservation screens, monitoring table turns, and observing dining-room activity

Hearing and responding to verbal communication in an environment characterized by elevated sound and movement

Using wireless audio devices, such as earpieces, to support communication, coordination, and multitasking in a fast-paced restaurant environment

Lifting and moving items up to 25 kgs using appropriate equipment and safe handling techniques

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Informazioni sull'azienda

Restoration Hardware

RH is an equal opportunity employer and does not discriminate against any applicant on the basis of race, color, religion, national origin, gender, marital status, age, disability, sexual orientation, military/veteran status, or any other status protected by federal or state law or local ordinance....

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