Inside Sales F/M

Inside Sales Representative (F/M) – Italy

Location: Modena, Italy – Remote work possible
Contract: Permanent, full-time
♿ Position open to disabled workers

About ICAPE Group

Join ICAPE Group, a European leader in Printed Circuit Boards (PCB) and custom-made electromechanical parts!
Operating in 60+ countries and trusted by 3,650 customers worldwide, we combine technology, expertise, and service excellence.
Headquartered near Paris, we are a fast-growing international group with 34 subsidiaries and 650+ skilled employees across Europe, Asia, and the Americas.

Now, we’re strengthening our team in Italy — and we want you to be part of our success story!

Your Mission

As an Inside Sales Representative, you’ll play a key role in driving sales performance and ensuring customer satisfaction.
You’ll work closely with the Sales Manager or BU Director, supporting both our commercial development and customer relationships.

Your Main Responsibilities

• Manage quotation requests and prepare sales offers independently, ensuring alignment with company guidelines.
• Follow up offers proactively to build a strong pipeline and close deals.
• Process and monitor orders in our SAP system, ensuring smooth order fulfillment.
• Meet and exceed your KPI and commercial targets.
• Act as a central point of coordination between customers, suppliers, logistics, and internal teams.
• Build and nurture long-term relationships with your customer portfolio.
• Keep the CRM system up to date and support sales prospecting.
• Participate in customer visits and industry events when needed.
• Contribute to continuous improvement and new business opportunities.

Your Profile

• Bachelor’s Degree or equivalent experience in Sales or Business.
• 3+ years of experience in a technical or distribution environment.
• Fluent in English and Italian (oral and written).
• Knowledge of SAP ERP is a plus.
• Excellent communication and interpersonal skills – empathetic and customer-focused.
• Strong technical curiosity and commercial mindset.
• Autonomous, organized, and comfortable working in a small, international team.
• Reactive, solution-oriented, and able to manage multiple priorities.
• Proactive, determined, and results-driven.

Why Join ICAPE Group?

• Exciting and challenging projects within a dynamic, collaborative team.
• Career growth opportunities and international mobility – we promote from within!
• A global environment combining technology, innovation, and customer focus.

Salary

Competitive package based on profile and experience — show us what you can do!

Ready to take the next step in your career and grow with a global technology leader?
Apply now and join the ICAPE adventure!