IT Service Desk Analyst, Italy

About the Opportunity

Our client, a global technology consulting company with over 84,000 employees across 40+ countries, is seeking talented professionals to join their European operations supporting major digital transformation programmes in the banking and financial services sector.

Mandatory Skills

IT Service Desk Experience working in ServiceNow proficient in English and Italian

Job Details

• Min 1 Years of Experience in IT Service Desk
• Excellent communications skills
• Knowledge in Active Directory Office365 Windows client troubleshooting Network Monitoring tools
• Excellent ITIL knowledge
• Work experience in ITSM tools like ServiceNow or BMC Remedy Reporting
• Should be proficient in English and Italian

Technical Skills

Jira Service Desk, ServiceDesk, Windows Server