Italian Customer Advisor for Global Consumer Electronics Brand - Milan, Italy

Come and work with us.

Do you want to be part of a team whose motto is innovation for a better life? 
Are you Italian native or fluent with strong English communication skills? 
Looking to make your career in a multicultural environment?
So we have the perfect opportunity for you!
 
Your future project: join our Italian Customer Support team.
 
Our client is one of our top clients focus on delivering the best technologies – TV and Home entertainment, Mobile, Appliances, and Computer products. 
 
As a customer service specialist in this project, your daily responsibilities will include:

• Being part of a team specialized in offering support through written and phone communication


• Transforming customer support queries in unique experiences


• Meet and exceed our service quality goals, compliance regulations and productivity targets


• Create amazing experience that people value and we are proud of


• Be responsible to follow the direction of management and provide feedback

To succeed in the role, you will need to have:
 

• Native or proficient level of Italian (C2)


• Advanced level of English (at least C1) both verbal and written


• Strong communication skills – with excellent phone conversation skills, attentive listening and superior writing skills


• Ability to pick up new technology quickly


• Analytical and problem solving skills with strong attention to detail


• Desire to learn and advance, be a curious investigator and problem solver


• Must hold EU citizenship or valid work permit for Italy


• Be a local candidate and available to work 100% from our site in Milan

Benefits.

• Competitive wages


• Paid professional training


• Employee discounts


• Private healthcare & dental insurance (after six months of employment)


• Growth opportunities through various development programs


• Fun and engaging company-wide initiatives, including our EverBetter wellness program


• Job stability


• Life-long skills and experience


• Excellent work culture

Go further with Foundever®

We believe in memorable associate experiences. Here, you can improve your quality of life and grow your career. 

Apply today!