Junior Hotel Operations Manager - Venice (m/f/d)

ABOUT NUMA

Hey there! We’re Numa, a forward-thinking hospitality brand redefining how people discover cities. We create spaces where simplicity meets innovation, offering thoughtfully designed rooms, studios, and apartments in the heart of Europe’s most vibrant neighbourhoods.
We’re not just transforming the guest experience—we’re revolutionizing the hospitality industry from the inside out. Our cutting-edge technology streamlines operations, delivering unparalleled value with no hidden fees—just real, quality experiences.
At Numa, we believe that travel should be curious and authentic, and we bring those same values to our work culture. As part of our team, you’ll experience a dynamic and supportive environment where creativity thrives, and your contributions make a real impact. We’re committed to fostering a diverse, inclusive, and equitable workplace where every voice is valued, and different perspectives fuel our innovation.

ABOUT THE ROLE:

We are looking for a motivated hospitality enthusiast to join our Operations Team in Venice as a Junior Operations Manager. Reporting to our Operations Manager, you will work behind the scenes to ensure that guests experience the best service possible. You will be responsible for the day-to-day management of rooms across our properties.

Responsibilities:

● Conduct regular room inspections to ensure cleanliness and proper stocking, taking immediate action to address any deficiencies.
● Collaborate with the Guest Experience team to track and resolve guest complaints.
● Supervise housekeeping staff to uphold high cleanliness standards.
● Monitor inventory levels and coordinate delivery schedules with external suppliers.
● Maintain financial control over expenses and budgets.
● Stay in close communication with building maintenance staff to coordinate the resolution of any technical issues.
● Oversee all activities on the property, troubleshooting any arising issues while maintaining a calm and composed demeanor.
● Seize the unique opportunity to assist with the pre-opening and post-opening phases of new hospitality units as needed.
● Ensure compliance with regulations for assigned properties.

ABOUT YOU:

● Italian and English fluency (B1+ required).
● Previous experience in the hospitality industry (preferably from a front office or operations-related background).
● Structured approach and high ownership.
● Eye for detail and ability to take responsibility.
● Engaging personality and team spirit.
● Hands-on mentality.
● Ability to multitask and keep an overview in a fast-paced work environment.

ABOUT OUR OFFER

• Empower your career: Thrive in a fast-paced, collaborative environment where your ideas help shape our future. Enjoy opportunities for professional growth and build a fulfilling career path.


• Experience our brand: Immerse yourself in the Numa lifestyle with a complimentary stay. Share the love with friends and family through exclusive discounts on our stylish apartments. Connect with a global community of colleagues at our inspiring team-building events.

Numa values the diversity of the people it hires and serves. Diversity at our company means fostering a workplace in which individual differences are recognised, appreciated, respected and responded to in ways that fully develop and utilise each person’s talents and strengths. We therefore welcome applications from people of all races, ethnicities, disability statuses, ages, religions, gender identities, and sexual orientations.

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