KAM Marketplaces - Social Commerce & Omnichannel

We are seeking a Key Account Manager (Nivea, Labello & Hansaplast) to join our E-commerce team based in Milan.

Your Impact:

• In this role, you will play a key part in accelerating our e-commerce growth by managing and developing strategic customer relationships with main Marketplaces & Omnichannel E-retailers. You will act as a trusted partner for key accounts, translating customer needs into tailored commercial strategies and ensuring sustainable, long-term value creation for both the company and its partners.
  
  

Key Responsibilities:

• Analyze strategic marketplaces and identify market and channel opportunities in the Marketplaces world


• Lead regular meetings and business reviews with clients to align on objectives and performances


• Work closely with internal teams such as marketing, shopper & costumer, controlling, supply chain and customer service


• Plan and execute online visibility and promotional initiatives


• Develop, maintain and update account development plans


• Track performance KPIs and prepare commercial reports


• Proactively manage issues and support future growth initiatives

Organization & Reporting Line:

• You will report directly to the Pure Players & Omnichannel Italy Lead and collaborate cross-functionally with multiple internal stakeholders.
  

• Permanent, full-time employment contract


• Competitive compensation package with performance-based variable incentives


• Company tools and a structured benefits program


• A dynamic and collaborative working environment with opportunities for professional development