Descrizione Lavoro - Key Account Management Team Manager, Rhythm Management - Italy
Lead and manage the KAM team, providing direction, coaching, and performance management. Serve as a key decision-maker, alongside RM BUM and HS&P BUM, on critical accounts and major cross-divisional deals. Own complex negotiations at the national level with GPOs and other critical accounts. Build and maintain strategic relationships with C-suite stakeholders within key accounts and support KAMs in developing their own executive relationships. Proven experience in sales, hybrid roles, and preferably prior exposure to key account management or solution-based sales in the medical devices industry. Leadership experience, ideally in managing commercial teams or matrix environments. Strong business acumen, analytical and strategic thinking, with a solution-oriented and entrepreneurial mindset. Demonstrated experience in contract negotiation and value-based selling at senior decision-maker level. Excellent collaboration and influencing skills across internal and external stakeholders. Fluent in English and Italian. Bachelor's degree in Biomedical Engineering, Life Sciences, Business, or a related field. Develop and support strategic account plans, ensuring consistent national messaging and value delivery. Coordinate with SAMs to ensure a unified, cross-divisional approach in strategic accounts. Prepare and manage tenders, pricing strategies, and commercial agreements within key accounts. Develop and implement innovative commercial models that integrate products, services, and pricing tailored to customer needs. Ensure integration of new products and services into existing account agreements. Collaborate with internal stakeholders (e.g., SAMs, RSMs, AMs, Field Clinical Specialists) to co-develop and approve deals. Align with HS&P on cross-divisional strategy and with HEMA on health economics messaging and value demonstration. Work closely with Sales Operations to extract insights from data and uncover business opportunities. Utilize CRM systems to record activities and align with broader commercial teams. Contribute to the Annual Operating Plan (AOP) and long-term Strategic Planning processes. Provide regular market insights and customer feedback to Marketing and Commercial teams to refine strategic programs.
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