Lifestyle Concierge - The Lake Como EDITION - Season 2027

POSITION SUMMARY

Our jobs aren’t just about telling guests about the local attractions. Instead, we want to build an experience that is memorable and unique. Our Concierge take the initiative to become experts in the local area and build partnerships across the community to ensure that our guests get the most out of their stay. They are empowered to use creativity and originality to deliver unique and personalized experiences that showcase all the area has to offer and in ways that engage and inspire our guests. Our Concierge are not only responsible for delivering this information to guests, but also for educating other associates to build this knowledge across the hotel.

No matter what position you are in, there are a few things that are critical to success – creating a safe workplace, following company policies and procedures, ensuring your uniform and personal appearance are clean and professional, maintaining confidentiality, completing paperwork and documentation, and protecting company assets. Our Concierge should get out from behind the desk (stand, sit, and walk for an extended period of time) and taking a hands-on approach to work (move, lift, carry, push, pull and place objects, 10 pounds or less, by yourself). Doing all of these things well (and other reasonable job duties as requested) is critical for the Concierge – to get it right for our guests and our business each and every time.

PREFERRED QUALIFICATIONS

Education: High school diploma or G.E.D. equivalent.

Related Work Experience: No related work experience.

Supervisory Experience: No supervisory experience.

License or Certification: None

COMPENSATION & BENEFITS

• Gross Annual Salary: min 27550-29000 € (the gross annual salary is calculated on a pro-rata basis when employment covers only part of the year).


• The 13th and 14th month payments are included in the gross annual salary and are accrued on a pro-rata basis, depending on the actual period worked during the year.


• TFR (severance) is an additional amount on top of the salary, which is set aside during employment and paid to the employee at the end of the contract


• Staff house accommodation on The Lake Como


• Ticket restaurants – meal vouchers (each with a net value of €8 per working day)


• Staff cafeteria 


• Access to the Marriott Bonvoy program, offering exclusive employee rates at Marriott properties worldwide.