Maintenance and Survey Technician (Bologna)

At Bloq.it, we’ve created the world’s leading smart locker solution. Solving online deliveries by enabling everyone to participate easily, reducing delivery costs and making them more sustainable.

We’re quickly expanding, and after growing at 1000% for three years in a row, we’re now the fastest-growing Smart Locker company in the world and one of the fastest growing scale-ups in Europe.

We are in search of a Maintenance Technician in Bologna to join our innovative team as our new #bloqstar. In this role, you will play a crucial part within the maintenance team, ensuring the proper functioning and upkeep of machines, equipment, and facilities. This position requires a hands-on approach, technical expertise, and the ability to effectively troubleshoot maintenance issues.

What you’ll be doing 

• Perform on-site mechanical repairs (using a car or van) and troubleshoot to ensure the proper functioning of package lockers;

• Conduct functional tests on the units;

• Repair and connect low-voltage components;

• Verify and control the quality of electrical installations;

• Execute battery swaps in the lockers that need them;

• Handle software fault reports remotely (with the support of the technical team) for lockers in Italy;

• Manage the replacement and electronic testing, using technical documentation to guide your work;

• Collaborate with our team to document interventions, report results, and recommend improvements;

• Provide reactive assistance on-demand, according to the SLA agreed with the clients, traveling to various sites to quickly address maintenance needs;

• Find creative ways to solve electrical, electronic, and mechanical problems in the field;

• Perform priority repairs and routine maintenance tasks in the field, warehouses, and other sites;

• Prepare post-maintenance reports and ensure that data is accurate;

• Complete training sessions, such as technical maintenance training and warehouse safety protocols;

• Support the Operations Manager with other ad hoc tasks as required;

• Assist with deployment tasks including: loading lockers, installing and testing lockers, and organizing warehouse inventory as needed;

• Route and lay cables to ensure proper electrical installations;

• Secure and connect low-voltage components;

• Verify and control the quality of the installation;

• Provide technical training and support to team members and customers to ensure the proper use and maintenance of the lockers;

• Conduct technical visits (surveys) prior to installation to assess the suitability of the site and determine any required adaptations or other certifications as needed.

This list is not exhaustive and may vary according to operational needs.

What you’ll bring to the table 

• Proficiency in Italian and English;

• Basic level proficiency in Excel and data entry tasks;

• Strong problem-solving and diagnostic skills;

• Excellent customer service skills and patience in dealing with both technical and non-technical users;

• Ease with technology, including hardware and software aspects;

• Proven ability to multitask and prioritize multiple projects and workloads.

It would be great if you would also have:

• Technical vocational training or equivalent experience;

• Electrical certifications;

• Familiarity with startup culture.

Why join us?

• The opportunity to join our maintenance team and play an essential role in contributing to innovative solutions that are redefining the smart locker revolution at Bloq.it;

• A dynamic and fast-paced work environment, with a culture of innovation, collaboration, and continuous learning;

• A competitive salary and a benefits package that matches your experience and skills;

• Regular meetings with our international team, giving you the opportunity to connect with colleagues and integrate into our corporate culture;

• The possibility to make a tangible impact by actively supporting our mission to provide accessible and sustainable solutions.

Ready to join the revolution?