MES IT Coordinator

Position Overview

The Site MES IT Coordinator will support
Manufacturing Execution System (MES) project implementation and post -go -live
support at the manufacturing site level. This role will act as the key.
Coordination point between site users, Global MES teams, IT, Infrastructure,
ERP, offshore development/configuration teams, vendors, and implementation
partners. The role requires a strong functional and technical understanding of
MES platforms and manufacturing processes, with the ability to drive clarity in
requirements, support business process reengineering, manage site -level MES
governance, and coordinate activities across the MES lifecycle from project
start and site readiness through go -live, hypercare, and steady -state support.

Key Responsibilities

• Act as
  the main site -level IT coordinator and governance contact for MES project
  and support activities.
  
• Build
  strong working relationships with Operations, Quality, MSAT, Validation,
  site IT, Global MES, Infrastructure, ERP, vendors, and implementation
  partners to drive alignment.
  
• Coordinate
  MES lifecycle activities including requirements, design, build, testing,
  training, go -live, hypercare, support handover, and steady -state
  operations.
  
• Track
  site -level MES actions, risks, issues, dependencies, decisions, and
  readiness items with clear ownership and follow -up.
  
• Coordinate
  technical and functional discussions between site users, Global MES teams,
  and offshore development/configuration teams.
  
• Support
  business process reengineering and help align site processes with the core
  MES template, standard ways of working, and practical shopfloor needs.
  
• Drive
  clarity in MES requirements by capturing site feedback, process gaps, user
  needs, and local constraints in a structured way.
  
• Support
  site readiness activities including infrastructure, user access, shopfloor
  devices, printers, scanners, terminals, interfaces, and connectivity.
  
• Coordinate
  required testing and compliance -related activities by helping site teams
  participate, provide inputs, and close actions as needed.
  
• Log,
  track, and escalate MES issues to the right support teams with clear
  business impact, priority, and required details.
  
• Support
  creation and update of MES -related documents such as SOPs, work
  instructions, user guides, support guides, and training materials.
  
• Ensure
  smooth communication between site teams, Global MES teams, support teams,
  and offshore delivery teams.
  

Compliance & Documentation

• Support
  site documentation readiness for MES processes, user roles, support model,
  SOPs, work instructions, user guides, and training materials.
  
• Coordinate
  required compliance and CSV inputs with Quality and Validation teams,
  while keeping the role focused on site MES coordination and readiness.
  
• Ensure
  site -level documentation and support materials are updated when MES
  processes, access, devices, interfaces, or support models change.
  
• Maintain
  clear site records for key decisions, open actions, issue follow -ups,
  knowledge transfer, and support handover.
  

Continuous Improvement

• Manage
  site -level MES governance by coordinating demand, changes, open tickets,
  priorities, escalations, and improvement items.
  
• Coordinate
  L2/L3 site support after MES implementation and support users with MES
  issues, questions, and support follow -up.
  
• Work with
  Operations, Quality, MSAT, Validation, Global MES, and support teams to
  ensure MES does not become a bottleneck for site operations.
  
• Identify
  recurring issues, support gaps, training needs, process pain points, and
  improvement opportunities to strengthen MES operations at the site level.
  
• Support
  site -level MES change requests, impact assessment, testing coordination,
  documentation updates, training coordination, and adoption follow -up.
  

Requirements

Qualifications

• Bachelor's degree or
  equivalent experience in Engineering, Computer Science, Life Sciences,
  Information Technology, or related field.
  
• Experience supporting
  MES implementation or site IT project coordination in manufacturing
  environments.
  
• Deep
  understanding of manufacturing processes, shopfloor operations, and MES
  platforms.
  
• Strong
  functional and technical understanding of MES applications, interfaces,
  user access, infrastructure, shopfloor devices, and support processes.
  
• Experience
  in business process reengineering, process alignment, requirements
  clarification, and translating site needs into clear MES requirements.
  
• Understanding
  of regulated manufacturing environments and CSV expectations is preferred.
  
• Experience
  coordinating with business users, Operations, Quality, MSAT, Validation,
  IT, Infrastructure, vendors, implementation partners, offshore development
  teams, and support teams.
  
• Ability
  to support users at site level during implementation, go -live, hypercare,
  steady -state operations, and issue resolution.
  

Key Proficiencies

• Excellent
  stakeholder management, coordination, communication, follow -up, issue
  tracking, and relationship -building skills.
  
• Ability
  to develop strong relationships with Operations, Quality, MSAT,
  Validation, site IT, Global MES, and offshore development teams to drive
  alignment.
  
• Deep
  knowledge of MES platforms; experience with Rockwell MES is preferred, and
  knowledge of Werum PAS -X, Siemens Opcenter, or other MES applications is
  good to have.
  
• Understanding
  of MES integration with ERP, LIMS, automation systems, barcode systems,
  label printing, reporting systems, and shopfloor devices is preferred.
  
• Ability
  to manage MES governance at site level, including priorities, open issues,
  changes, risks, decisions, and support readiness.
  
• Ability
  to drive clarity in requirements and work effectively with both site teams
  and offshore development/configuration teams.
  
• Practical
  problem -solving approach with focus on keeping MES activities moving,
  users supported, and site operations protected from MES -related
  bottlenecks.