Operations and Strategy Analyst - CEO's Office

Who are we?

Amdocs helps those who build the future to make it amazing. With our market-leading portfolio of software products and services, we unlock our customers’ innovative potential, empowering them to provide next-generation communication and media experiences for both the individual end user and enterprise customers. Our employees around the globe are here to accelerate service providers’ migration to the cloud, enable them to differentiate in the 5G era, and digitalize and automate their operations. Listed on the NASDAQ Global Select Market, Amdocs had revenue of $5.00 billion in fiscal 2024. For more information, visit www.amdocs.com

In one sentence

The Operations and Strategy Analyst will serve as a pivotal member of the CEO’s office, providing strategic support through high-impact presentations, market intelligence, and cross-functional collaboration. This role combines analytical rigor with creative problem-solving to inform executive decision-making and advance company priorities.

What will your job look like?

CEO Presentation Development
•    Design, prepare, and refine compelling presentations for internal and external audiences (board meetings, investor updates, industry conferences).
•    Synthesize complex data into clear, visually engaging narratives using tools like PowerPoint, XLS, ThinkCell and GenAI tools
•    Collaborate with multiple teams (Delivery, Marketing, Sales, Technology, HR) to gather insights and ensure alignment with strategic goals.
•    Manage timelines and deliverables to meet urgent deadlines with precision.

Market & Competitive Intelligence
•    Customer Analysis: Track customer behavior, segmentation, and satisfaction trends; identify risks/opportunities.
•    Competitor Tracking: Monitor competitors’ strategies, product launches, financial performance, and market positioning.
•    Macro and industry Trends: Analyze regulatory changes, economic indicators, and geopolitical events impacting the business.
•    Deliver actionable insights through real-time updates.

Strategic Initiatives & Ad-Hoc Projects
•    Support high-priority projects 
•    Prepare briefing documents and executive summaries for leadership meetings.
•    Act as a liaison between the CEO’s office and departments to drive alignment on key initiatives.

All you need is...

•    Education: Bachelor’s degree in Business, Economics, Finance, or related field. 
•    Experience: 2–4 years in strategy, Technology, consulting, or business analysis, with exposure to executive-level reporting
•    Skills:
•    Mastery of presentation tools 
•    Excel proficiency is a plus
•    Strong analytical, research, and storytelling abilities
•    Exceptional communication and stakeholder management skills
•    English – Fluent (native speaker preferred)
•    Traits: Proactive, detail-oriented, and able to thrive under pressure. Discretion in handling confidential information

Why you will love this job:

•    Work closely with the CEO’s office on high-visibility, high-impact strategic projects.
•    Blend data analysis with storytelling to influence key business decisions.
•    Collaborate across functions and gain exposure to key stakeholders.
•    Thrive in a fast-paced environment that values problem-solving and innovation.