P&C Coordinator

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

About the Role:

As People & Culture Coordinator, you will provide essential administrative, organizational, and operational support to the People & Culture Division, ensuring seamless coordination across departments and a smooth employee experience.

Reporting to the Director of People & Culture, you will support the day-to-day HR operations, including employee lifecycle processes, administration and internal initiatives. In addition, you will be responsible for managing staff accommodation, ensuring efficient allocation and high living standards.

This role requires excellent attention to detail, strong interpersonal skills, and the ability to manage multiple priorities in a dynamic hospitality environment.

Key Responsibilities:

• Perform administrative duties to support the People & Culture Division, including documentation, filing, correspondence, and maintaining employee records
• Coordinate onboarding and offboarding processes, ensuring a smooth and consistent employee experience
• Maintain and update HR systems, employee data, and reporting tools
• Monitor key HR deadlines such as contracts, probation periods, and mandatory training
• Assist in the coordination of training sessions, employee engagement initiatives, and internal events
• Act as a point of contact for employee queries, ensuring timely and professional support
• Liaise with external providers when needed (e.g. staff house owners, vendors etc.)
• Ensure compliance with local labor laws and company policies
• Prepare reports and support the tracking of People & Culture KPIs
• Facilitate smooth communication between departments on HR-related matters

Staff Housing Responsibilities:

• Manage the allocation and administration of staff housing units in cooperation with the Hiring Managers
• Coordinate employee check-in and check-out processes for accommodations
• Maintain accurate housing records, occupancy tracking, and related documentation
• Ensure staff housing meets company standards, coordinating with maintenance and external providers when needed
• Act as the main point of contact for accommodation-related queries and requests
• Monitor compliance with housing policies and address any issues promptly

About You:

• Previous experience in HR, coordination, or administrative roles, ideally within hospitality or luxury environments
• Strong organizational skills, accuracy, and attention to detail
• Excellent communication and interpersonal skills
• Ability to multitask, prioritize, and meet deadlines in a fast-paced environment
• Proactive mindset with strong problem-solving skills
• Good knowledge of MS Office, Outlook, and HR systems
• Understanding of Italian labor law is a plus
• Fluency in Italian and English; additional languages are an asset
• Legal right to work in Italy