Program Operation Specialist

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Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level.

Job Description:

Program Operation Specialist
As a Program Operation Specialist at UPS you manage the relationship with our key customers. This to ensure we meet our contractual commitments, follow procedures and motivate the internal teams to deliver results. You are truly the trusted advisor towards the customer and the internal teams.

Are you ready for this diverse and challenging role?

What you’ll do

A Program Operation Specialist is the primary day-to-day contact for key accounts requiring a structured approach, which manages processes and projects, to provide clients with the right service on time within agreed contractual terms & conditions and within organizational resource limitations.

These individuals work with members of senior staff in the client organization as well as other functional groups in UPS Supply Chain Solutions to deliver enhanced customer satisfaction whilst fulfilling internal strategic and business goals.

Program Operation Specialist are expected to act as the customer advocate and trusted business advisor. They manage a group of projects, people and resources across business units, functions, geographies and product offerings in a fully integrated fashion to ensure UPS SCS’ globally managed accounts receive a bundled solution valued as a world class client experience delivering ease of doing business through a unified approach geared around client strategic and financial targets.

What you’ll need

• Bachelor's Degree or International equivalent, preferably with concentrations in industrial engineering, supply chain management or business administration.
• Experience:
  - Minimum 5 years Supply Chain Management experience.
• Skills/Competencies:

• Excellent Negotiation skills
• Customer focus & relationship building skills
• Program management (ability to drive the process, coordinate resources & deliver the promised outcome on time & on budget)
• Project Management Skills
• Financial inside

About UPS
Founded in 1907 as a messenger company in the United States, UPS has grown into a multi-billion-dollar corporation by clearly focusing on the goal of enabling commerce around the globe. Today, UPS is a global company with one of the most recognized and admired brands in the world. We have become the world's largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in more than 200 countries and territories worldwide. 

Excited for this challenge? Apply now as PM at UPS!

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