Responsibilities:
Support the configuration, monitoring, and maintenance of network infrastructure components, including switches, routers, firewalls, and connectivity services.
Assist in maintaining network connectivity across data centres, cloud environments, and branch offices.
Perform basic network troubleshooting and support incident resolution in line with defined procedures and SLAs.
Support network-related activities for infrastructure projects, upgrades, and deployments.
Assist in implementing network security controls and configurations as guided by senior team members.
Monitor network performance and escalate issues when abnormalities are detected.
Support documentation of network configurations, diagrams, and standard operating procedures.
Requirements:
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