Regional Partnership Account Manager

The Opportunity

ESW is a dynamic and innovative leader in the DTC ecommerce space, dedicated to delivering high-quality products and services to our clients. The Regional Partnership Account Manager will be responsible for managing and developing relationships with key partners in the assigned region. This role involves identifying new partnership opportunities, facilitating collaboration, and ensuring the success of partner initiatives to achieve mutual business objectives. This role reports directly to the Senior Director of Partnerships.

Responsibilities

• Identify and recruit new partners to expand the company's partner network in the region.


• Develop and execute strategies for partner engagement and growth.


• Cultivate and maintain strong relationships with existing partners, acting as the main point of contact for partner inquiries and support.


• Ensure alignment between partners and the company's commercial goals and objectives.


• Track and analyze partner performance metrics, providing insights and recommendations to optimize partnership effectiveness.


• Conduct regular business reviews with partners to assess progress and identify areas for improvement.


• Work closely with partners to develop joint marketing strategies, sales enablement programs, and co-branded initiatives.


• Facilitate training, enablement, and resources for partners to enhance their knowledge about ESW services and support the company's offerings.


• Stay informed about industry trends, competitive landscapes, and partner dynamics in the region.


• Utilize market insights to refine partnership strategies and identify new opportunities.


• Collaborate with internal teams, including sales, marketing, and product development, to ensure successful execution of partner initiatives.


• Share partner feedback and insights with relevant teams to inform product and service enhancements.


• Maintain accurate records of partner interactions, performance, and activities within the company's CRM system.


• Prepare and present regular reports on partnership progress and outcomes to senior management.

Requirements

• Able to speak English and French fluently enough to lead a meeting


• +2 years of experience in partnerships, sales, account management, or business development (internships included) at an eCommerce or PSP (Payment Service Provider) company


• Excellent communication and interpersonal skills with the ability to build and maintain relationships


• Strong organizational skills with the ability to manage multiple tasks in a fast-paced environment


• Comfortable working with data and a willingness to develop analytical and problem-solving skills


• Proactive, eager to learn, and able to work both independently and as part of a team

About ESW

Our purpose is simple: to create moments that matter between people and the brands they cherish. We enable brands to expand their global reach, facilitating simple and seamless ecommerce experiences for consumers worldwide. Through our integration solutions, we deliver a complete international checkout experience, including local duties, taxes, fulfilment, delivery management, and global returns and payment processing capabilities.

Guided by our values—Own It, Champion Simplicity, Win as One, and Debate then Commit—we strive to foster innovation, accountability, and teamwork, creating solutions that inspire trust and drive impactful results.

Why join us

• Competitive salary and benefits: Your financial well being is important to us. Join ESW and experience the satisfaction of being rewarded for your hard work, dedication and commitment. 


• Monthly travel to Paris, all expenses paid: Visit the city of love and get the chance to build a relationship in person with our partners.


• Fully remote (Milan only): Work from home from anywhere in Milan.

ESW is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at ESW are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law.  

If you require any reasonable accommodations or adjustments throughout the hiring process, please let us know. We are dedicated to ensuring equal access and opportunity for all candidates.  

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