Client Engagement Manager - Manufacturing Software (f/m/d)

Azienda : Oniq Gmbh

Tipo Lavoro : Full Time

Remote / Work from Home

Numero di candidati

000+

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Descrizione Lavoro - Client Engagement Manager - Manufacturing Software (f/m/d)

ONIQ is a fast-paced and agile company, actively pursuing its mission to transform manufacturing for a sustainable and efficient future. Our Production Excellence Software IQA combines deep expertise in production management and lean methodologies with state-of-the-art technology in AI, process mining, and data analytics. This enables us to support industrial customers in making their production processes more efficient and sustainable, helping them remain competitive in challenging times.

A highly motivated team defines ONIQ's entrepreneurial spirit; we take responsibility and are passionate about our mission and product. This, combined with a commitment to innovative and visionary thinking, has enabled ONIQ to create a whole new software category for lean and green manufacturing with our product IQA. Besides software, culture plays a fundamental role at ONIQ too. We are strongly committed to diversity and our company culture, fostering an environment of authenticity, integrity, and respect.You will manage and take responsibility for the customer journey of our software IQA from beginning to end leveraging your background in production management and your keen sense of customer needs. As a Client Engagement Manager, your goal is to help our customers implement and execute future-proof lean and green manufacturing.
You will:

Manage the client relationship for the entire customer journey with IQA, from lead generation through the pilot phase to roll-out and live operation actively improving production processes and delivering impact
Use your know-how of production processes and your understanding of the customer’s pain points to identify how IQA can become a major value driver for the customer
Develop strong, trusted relationships with customers—from SMEs to large enterprises—and engage with stakeholders at all levels, from Production Managers to C-Level Executives, both in the DACH region and globally
Take responsibility for the success of our IQA pilots and the subsequent roll-outs, while managing customer project teams and stakeholders as well as our onboarding teams
Contribute to ONIQ’s product strategy by actively gathering client feedback and requirements ensuring our solution remains responsive to client needs and market trends
Promote IQA by showcasing the software at customer meetings or industry events

Strong relationship-building skills, outgoing and communicative personality
Entrepreneurial mindset and enthusiasm to drive the transformation to sustainable manufacturing with our software IQA
Ability to understand the most pressing customer issues in production and to present our matching solutions
Strong customer and sales focus to achieve the best results both for the customer and ONIQ
Master’s degree in Mechanical Engineering, Industrial Engineering & Management, or a related field
Several years of experience working in consulting, production management, lean manufacturing, operational excellence, or similar
International experience and a strong awareness of regional business practices, combined with the ability to tailor sales and communication strategies accordingly
Excellent language skills (English and German C1 or higher)
Willingness to travel for customer meetings or industry events (typically 2-4 meetings per month)

We work differently - we highly value transparency, integrity and authenticity. We trust and respect each other, which leads to a very collaborative working environment where we ensure that everyone can contribute ideas and decisions are made based on competency
We are agile and fast paced, you will have the opportunity to take on as much responsibility as you want to and go beyond your job description to push your personal and our progress
We truly care about work culture and make it a priority by regularly spending time reflecting on our teamwork, by actively committing work time to keep our strong team spirit and by incorporating activities into the workday to create balance
We embrace diversity with our team encompassing team members from nine nationalities and 40% female representation (with the clear ambition to reach 50%), including a female CEO among the founders
We contribute to fighting climate change by helping our industrial manufacturing customers reduce their carbon emissions with our products, by being aware of our own environmental impact and by being carbon neutral as a company
All other benefits that make work more pleasant like flexible hours, part-time options, possibility to work remote, regular team events and offsites, 30 days PTO, weekly yoga sessions etc.

We'd love for you to apply even if your experience doesn't precisely match the job description. Please use our job portal for your application, we are looking forward to hearing from you! If you have any questions, please contact us at [email protected].

Original job Client Engagement Manager - Manufacturing Software (f/m/d) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

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Client Engagement Manager - Manufacturing Software (f/m/d)

Descrizione Lavoro - Client Engagement Manager - Manufacturing Software (f/m/d)

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