Italian Speaking Customer Service Jobs In Greece - Fully Paid Relocation

Mercier Consultancy is excited to present a fantastic opportunity for Italian Speaking Customer Service Representatives to join our team in the stunning country of Greece, complete with a fully paid relocation package! In this important role, you will be responsible for delivering exceptional support to our Italian-speaking clients, ensuring their inquiries and concerns are handled promptly and professionally. Experience the rich culture, beautiful landscapes, and warm hospitality that Greece has to offer while enhancing your career in a rewarding environment. If you are passionate about customer service and ready for a new adventure, we invite you to apply!

Responsibilities

• Provide high-quality customer service in Italian through various communication channels, including phone, email, and live chat.
• Assist customers with their inquiries regarding products and services, offering knowledgeable assistance.
• Effectively resolve customer complaints and issues, ensuring a positive and satisfactory experience.
• Document customer interactions accurately and contribute insights for service improvement.
• Collaborate with team members to enhance service quality and address common challenges.
• Stay updated on company products and industry trends to offer well-informed support.
• Engage in ongoing training and development sessions to continuously improve your skills.

• Fluency in Italian and English is essential, with strong written and verbal communication skills.
• Previous experience in customer service is preferred, but a positive attitude and willingness to learn are equally valued.
• Excellent problem-solving skills with a strong commitment to customer satisfaction.
• Ability to manage multiple inquiries effectively in a busy work environment.
• Basic computer skills and familiarity with customer service software is a plus.
• Willingness to relocate to Greece and embrace a vibrant cultural experience.
• Flexibility to work various shifts, including evenings and weekends, as needed.

1. Competitive Monthly Salary
2. Monthly Performance Bonus
3. Fully Paid Training
4. Fully Paid Relocation Package ( flight, transfer and hotel )
5. Health Insurance
6. Private Health Insurance
7. And Much More...