Logo-of-Cross-Border-Talents-hiring-for-jobs-in-Italia-on-GrabJobs

Remote Italian speaking Customer Support Advisor in Portugal!

icon briefcase Tipo Lavoro : Full Time
icon remote-alt Remote / Work from Home

Numero di candidati

 : 

000+

Click to reveal the number of candidates who applied for this job.
icon loader
icon loader

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Descrizione Lavoro - Remote Italian speaking Customer Support Advisor in Portugal!

Cross Border Talents is looking for Italian speakers to work remotely in a Customer Support Advisor - Technical - Sales position in Portugal!

Language

Italian (Native) + English (solid B2) 

Key Responsibilities

  • Customer Interaction: Handle incoming user requests via telephone, email, and chat. Log call details into case management systems and provide responses and resolutions within SLA to customers.
  • Customer Satisfaction: Aim for the highest Customer Satisfaction Survey scores by actively updating customers on status and resolution progress. Their happiness is our happiness.
  • Customer Service: Deliver high-calibre customer service for post-sales requests including delivery, warranties, and refunds.
  • Sales Support: Provide inbound sales support and promote products to increase revenue while ensuring the highest level of customer satisfaction.
  • Sales Goals: Achieve sales goals set on a quarterly basis while providing an excellent customer experience.
  • Order Management: Log and follow up on orders or requests, capturing all required data elements in CRM as mandated by clients, policies, and products. 

Candidate Profile

  • Excellent communication skills coupled with empathy and team spirit 
  • Tech-savvy
  • Previous experience in Customer Service (preferable)
  • Previous experience in sales is a plus 
  • Availability to work on rotational shifts

Benefits

  • Salary ConditionsBase salary (gross):1050 euros x 14
  • Performance bonus (gross): up to 225
  • Health insurance: Since day 1 upon monthly payment - Free after 6 months of contract
  • Schedule: Monday till Saturday (including bank holidays): 08:00 to 19:00 (Rotational shifts)Days Off: Sunday + 1 rotational day
  • Type of contract: 6 months with the possibility of renewal
  • Working remotely
Original job Remote Italian speaking Customer Support Advisor in Portugal! posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Customer Support Advisor Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Customer Support Advisor Jobs in Italy

GrabJobs è il portale di lavoro numero 1 di Italy, che ti collega rapidamente a migliaia di lavori ! Trova le migliori offerte di lavoro di in Italy, candidati in un click e trova lavoro oggi stesso!

App Dispositivi Mobili

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.