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Italian speaking Fitbit Products Support Specialist role in Bulgaria

icon briefcase Tipo Lavoro : Full Time
icon remote-alt Remote / Work from Home

Numero di candidati

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Descrizione Lavoro - Italian speaking Fitbit Products Support Specialist role in Bulgaria

Mercier Consultancy is seeking an Italian speaking Fitbit Products Support Specialist to join our team in Bulgaria! This is a wonderful chance for individuals passionate about fitness and technology to provide exceptional support to Italian-speaking customers.

As a Support Specialist, you will assist customers with inquiries and issues related to their Fitbit devices, ensuring they have a seamless experience while using their products.

Responsibilities

  • Provide exemplary support to Italian-speaking customers through phone, email, and chat communications
  • Troubleshoot and resolve technical issues for Fitbit products
  • Educate customers on product features and best practices for usage
  • Accurately document customer interactions within our support system
  • Collaborate with technical teams to escalate complex issues when necessary
  • Encourage customer engagement through proactive support and recommendations
  • Uphold a friendly and professional tone in all communications
  • Fluency in Italian and English, both written and spoken
  • Strong skills in customer service with a commitment to customer satisfaction
  • Previous experience in technical support or customer service is preferred
  • Genuine interest in fitness technology
  • Strong problem-solving capabilities
  • Team-oriented with a collaborative attitude
  • Experience with support platforms and software is a plus

Competitive Monthly Salary

Monthly Performance Bonus

Fully Paid Relocation Package ( Flight, Transfer and Hotel )

Private Health Insurance

Support In Finding Accommodation After Hotel

Fully Paid Training

And More...

Original job Italian speaking Fitbit Products Support Specialist role in Bulgaria posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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