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Italian-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

icon briefcase Tipo Lavoro : Full Time
icon remote-alt Remote / Work from Home

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Descrizione Lavoro - Italian-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation

Mercier Consultancy MD is pleased to announce an exciting opportunity for Italian-Speaking FinTech Customer Experts to join our team based in Greece. This role involves providing exceptional customer support to Italian-speaking clients within the financial technology sector. Paid relocation to Greece is offered for successful candidates.


Key Responsibilities

  • Deliver excellent customer service and assistance to Italian-speaking FinTech customers through phone, email, and chat platforms.
  • Handle inquiries related to financial products, transactions, account management, and technical issues.
  • Maintain detailed and accurate records of customer interactions using CRM systems.
  • Work collaboratively with internal teams to resolve customer concerns efficiently and improve overall service quality.
  • Stay updated with developments in FinTech products, industry trends, and relevant regulations.
  • Provide insightful feedback to enhance customer experience and operational workflows.
  • Fluency in Italian (spoken and written) is mandatory; proficiency in English is strongly preferred.
  • Experience in customer service roles, preferably in the FinTech or financial services sectors.
  • Strong communication skills, problem-solving ability, and a customer-oriented approach.
  • Ability to operate effectively in a fast-paced, multi-tasking environment.
  • Competency with CRM applications and digital support tools.
  • Willingness to relocate to Greece with paid relocation support provided.
  • High attention to detail, professionalism, and adaptability.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Italian-Speaking FinTech Customer Experts - Work In Greece - Paid Relocation posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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