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Italian-Speaking Transportation Customer Experts - Work In Greece

icon briefcase Tipo Lavoro : Full Time
icon remote-alt Remote / Work from Home

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Descrizione Lavoro - Italian-Speaking Transportation Customer Experts - Work In Greece

Mercier Consultancy MD is looking for dedicated Italian-Speaking Transportation Customer Experts to join our team in Greece. The ideal candidates will provide outstanding customer support to Italian-speaking clients in the transportation sector, ensuring seamless communication and efficient problem-solving. This role offers a fantastic chance to develop your career within an international and supportive work environment.


Key Responsibilities

  • Provide timely and professional customer service to Italian-speaking clients regarding transportation services and inquiries.
  • Handle booking processes, scheduling, and resolving customer issues via phone, email, and other channels.
  • Accurately document customer interactions and maintain records in CRM systems.
  • Collaborate effectively with internal teams to ensure smooth transportation operations.
  • Stay informed on transportation policies, products, and procedures to assist customers effectively.
  • Proactively identify improvements to enhance customer experience and service efficiency.
  • Fluency in Italian (both spoken and written) is required; English proficiency is advantageous.
  • Prior experience in customer service roles, preferably within transportation or logistics sectors.
  • Strong communication and interpersonal skills with a customer-centric mindset.
  • Capacity to multitask and resolve issues efficiently in a fast-paced environment.
  • Familiarity with CRM software and transportation systems is beneficial.
  • Detail-oriented, proactive, and motivated to deliver excellent service.
  • Willingness to work and live in Greece, embracing a multicultural workplace.
  1. Competitive Monthly Salary
  2. Fully Paid Training
  3. Fully Paid Relocation Package
  4. Monthly Performance Bonus
  5. Health Insurance
  6. 2 Extra Salaries Per Year
  7. And Much More...
Original job Italian-Speaking Transportation Customer Experts - Work In Greece posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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