Sales Associate

As an Ambassador of the Maison, you ensure a unique client experience before, during and after a sale and proactively develops your client portfolio. You also participates to the daily boutique operations. 

HOW WILL YOU MAKE AN IMPACT? You Will:

Sales Achievements

• Ensure a unique and exceptional client experience during a sale

• Perfectly master the steps of a sale (welcome, discover and understand, convince, close and develop)

• Adapt according to client(s) needs and motivations

• Strive to always improve and surprise the client(s)

• Deal with ease during negotiations and objections

• Transmit the passion and values of the Maison

• Act as the privileged contact for the client(s) in case of After Sales

• Meet individual and boutique targets, both quantitative and qualitative

Client Relationship & Portfolio Development

• Cultivate strong client relationships and develop client loyalty

• Efficiently develop the client portfolio

• Execute targeted CRM actions

• Participate in client events and act as an Ambassador of the Maison

Daily Boutique Operations

• Respect all brand and boutique policies and procedures

• Participate in inventories

• Participate in the set up and breakdowns at opening and closing of the boutique

• Participate in the implementation of Visual Merchandising guidelines

• Assist with special projects when requested

HOW WILL YOU EXPERIENCE SUCCESS WITH US?

We are looking for candidates with previous experience hospitality sector or in luxury Retail; good interpersonal and communication skills are required as well strong attention to detail and customer needs. Team-Player approach and Fluent in English and Italian.

WHAT WE OFFER

CCNL Commercio 

Salary Range (full time) 30K – 38KEUR

Commission Scheme

8 EUR Meal Voucher per working day