Are you an analytical person who enjoys working on sales process optimization?

Would you like to join an international team in a dynamic and evolving multinational company?

Arcese is looking for a Sales Operations Specialist for our FTL Business Unit in Rovereto.

YOUR CHALLENGES WILL BE:

• Supporting the sales team by providing data-driven insights, optimizing processes, and ensuring the effective use of tools and resources
• Generating regular and ad-hoc sales reports for the sales team and management
• Supporting to set up measurable sales target (KPIs) and monitor and evaluate the achievement per quarter
• Overseeing the usage and maintenance of the Customer Relationship Management (CRM) system
• Collaborating with FTL Pricing, Central Sales Back Office, FTL Sales teams to align sales strategies with overall business objectives
• Conducting market research to identify industry trends, competitor activities, and potential opportunities
• Analysing customer feedback and collaborate with the FTL sales team to address issues and improve customer experience and satisfaction
• Coaching and training the sales force on company’s processes and tools
• Managing the business review (Weekly, monthly, quarterly) as pipeline, opportunity and revenue’s growth vs target

 

WHO YOU ARE:

• You are very analytical and you want to work collaboratively in a cross-functional environment

• You have a bachelor’s degree in economics, business, or a related field
• You have a Proven experience of 3-5 years as a Sales Operations Analyst or similar role, working in the freight sector is a plus
• You are an expert using Office tools (eg. Excell, Power point, etc )
• You are a CRM (Microsoft Dynamics is a plus) and data analysis master
• You are very fluent in English