Senior People Operations Specialist

As part of the People Operations Team, you will deliver the best possible experience to SumUppers and empower leaders. We do this by relentlessly striving for excellence when designing solutions, and we do it in a caring and collaborative way.

We’re looking for a Senior People Operations Partner to help us optimise the hiring and contract extension process in Italy, build strong relationships with Sales and other areas' stakeholders in Milan, and gain a clear understanding of their needs 

What you’ll do

• Responsible for all aspects of end-to-end employee lifecycle - including but not limited to onboarding, benefits administration, offboarding for all employees & contractors across Italy


• Focus on optimising & automating Field Sales hiring in Italy, establishing key processes according to local regulations, but in line with global workflows and practices


• Guidance & consultation on employee matters like parental leave, maternity leave, benefits, relocations & transfers, etc. 


• Supporting People partners with local knowledge on complex employee life cycle processes independently (e.g., terminations)  


• Ensuring records, contractual changes, and other people-related documentation are processed & up-to-date at all times, allowing for a smooth payroll process


• Continuously improving and automating the processes to ensure the best employee experience 


• Identify any compliance risks and resolve them. 


• Continue to set up the processes in Italy to be scalable 

You’ll be great for this role if

• Strong, proven understanding of Italian Labour law regulation, tax regulation, and social security requirements. 


• Strong analytical skills with the ability to solve complex situations, combining both data challenges as well as collaboration with individual SumUppers and internal and external stakeholders. 


• Fluency in Italian and English 


• Attention to detail and persistence in solving issues

Nice to have: 

• Freelancer hiring in Italy


• Workday knowledge 


• experience scaling a sales organisation 

Why you should join SumUp

• We’re a truly global team of 3000+ people from 92+ countries, spread across 4 continents.


• You'll have the opportunity to make an impact as we work in flat hierarchies.


• You'll attend global off-sites and regular team events.


• You’ll receive a budget for attending conferences and external training. 


• We offer a corporate pension scheme, 28 days’ paid leave, free German and yoga classes, subsidised Urban Sports Club membership, and other great benefits. 

About SumUp

We believe in the everyday hero.

Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder’s mentality and a 'team-first’ attitude, our diverse teams across Europe, South America and the United States work together to ensure that the small business owners we partner with can be successful doing what they love. 

SumUp is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. SumUp does not make hiring or employment decisions on the basis of race, colour, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age or any other basis protected by applicable laws or prohibited by company policy. SumUp also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.

SumUp will not accept unsolicited resumes from any source other than directly from a candidate