Senior Specifier Account Manager

Why join us? 

Our purpose is design for the good of humankind. It’s the ideal we strive toward each day in everything we do. Being a part of MillerKnoll means being a part of something larger than your work team, or even your brand. We are redefining modern for the 21st century. And our success allows MillerKnoll to support causes that align with our values, so we can build a more sustainable, equitable, and beautiful future for everyone.

Job title - Senior Specifier Account Manager

Department Europe Sales Team

Reports to Vice President Europe

Location -Milan

Job summary

Establish MillerKnoll as the first-choice partner for the Specifier and Design community by ensuring consistent early and proactive engagement, delivering timely and informed responses and strengthening key relationships to drive strategic growth across all opportunities in Southern Europe (Spain, Italy, Balkans, Greece, Turkey, etc.).

Specific responsibilities

• Work alongside manager to develop A&D strategy within the assigned regions for Herman Miller and Knoll Brands first
• Leverage position within the A&D community to influence project success
• Contribute towards sales funnel growth and activities supporting lead generation – including management of funnel activities on Salesforce.com
• Ownership and management of top architectural practices in Southern Europe countries
• Engage the Specifier and Design community in meaningful and productive dialogue about insights and products
• Leverage specialist sales resources where relevant against specific opportunities – including collaboration across MillerKnoll brands where appropriate
• Organise and deliver seminars in line with MillerKnoll’s Insight Group’s accredited programme list across the region
• Organise and participate in regular Architecture and Design networking events
• Organise and host regular showroom visits (London + Milan + Foligno + Paris)
• Southern Europe countries travel expected 2 weeks per month minimum - extended across Europe where required

Company requirements

Health & Safety; ensure that safe working practices are followed. Attend safety briefings, as requested. Take responsibility for your own and your co-workers safety in accordance with The Health & Safety at Work Act 1974, and The Management of Health and Safety at Work Regulation 1999

Compliance; ensure compliance with business systems, processes, certification schemes, regulations and legislation relevant to the scope of your role. Support internal quality controls and audits to demonstrate compliance.

Job holder requirements

Master degree level of Education

Successful sales experience of at least 3 years with business development mindset

• Proven demonstrable track record of working with Architecture and Design community
• Milan downtown based
• Fluent in English, Italian and Spanish
• Must be able to communicate both verbally and in written form to a high standard
• Patience with an organized and methodical mind
• Ability to work both independently and as part of a team
• Must be flexible to work out of hours when required
• Must be numerated in the preparation of quotations
• Strong interpersonal skills
• Self-motivated with strong work ethic
• Diplomatic
• Ambitious and energetic
• Valid EU working permit

Company values

Leadership – leading by example

Purpose – energy and drive

Beliefs – integrity and trust

Design – problem solving

Connections – relationships

Growth – continuous improvement

Performance – achieve standards

Who We Hire?

Simply put, we hire qualified applicants representing a wide range of backgrounds and abilities. MillerKnoll is comprised of people of all abilities, gender identities and expressions, ages, ethnicities, sexual orientations, veterans from every branch of military service, and more. Here, you can bring your whole self to work. We’re committed to equal opportunity employment, including veterans and people with disabilities.

MillerKnoll complies with applicable disability laws and makes reasonable accommodations for applicants and employees with disabilities. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact MillerKnoll Talent Acquisition at  [email protected].