Stock Controller

Job Overview

Maison Goyard is looking for a stock conteoller for its Milan boutique, on a permanent contract. 

Key responsibilities

In strict compliance with Maison Goyard’s policies and procedures, the stock controller provides daily operational support to the sales team to ensure a smooth customer journey.

Logistics and handling:
• Receive, inspect and store deliveries
• Ensure a logical and efficient organization of the various storage areas
• Ensure the physical and electronic processing of receipts, shipments, and transfers
• Prepare and participate in cycle and fiscal inventories and in investigating discrepancies
• Complete the after-sales service forms in the internal software, if applicable

Sales support :
• Manage the buffer stock of bagging materials and its replenishment
• Replenish the SKUs available in nearby stocks
• Participate in tidying the sales and packing areas
• Provide sales support by rotating stock between the storage area and the sales floor as needed

Required qualifications and skills

Versatile, meticulous and with a true service mindset, you master luxury customer service standards and demonstrate excellent computer skills. Knowledge of CBR Retail would be a plus. Organized, efficient and able to manage priorities and emergencies, you act with discretion and a demeanor suited to the luxury environment. Your duties include combating unknown shrinkage, ensuring proper application of the Maison's procedures, and contributing to its brand image as well as customer satisfaction.