Strategic Planner

WE ARE HIRING A STRATEGIC PLANNER

TLC Worldwide is the world's leading rewards platform, helping global brands connect with customers through experiences, instead of discounts. Founded in London in 1991, we've grown to 14 global hubs, using our COSMOS™ Insights to match the perfect experiences to each consumer.

We celebrate wins together, value innovation, accountability, and focus on creating stakeholder value with honest communication and attention to detail. We share the same growth mindsets and ambition to make sure our tech and data keep getting better and providing our clients with deeper, AI-powered insights and analytics from our tech and data.

We believe in the power of in-person collaboration that creates our TLC magic, but we do offer the flexibility you need to maintain work-life balance.

If you thrive in an energetic environment where everyone's ideas count, TLC Worldwide is where you belong!

Here are a few things that we've got to offer:

• Dynamic & collaborative team in a creative environment with exposure to global clients & colleagues - Check out our clients


• Weekly webinars to support your development through our People Academy


• Annual TLC Wellness Week and programmes throughout the year


• TLC Culture Club - including seasonal social events, tasty lunches & more


• TLC Gives Back - volunteering opportunities, including off site visits and volunteering leave


• TLC Rise - supporting and empowering women into leadership roles


• 'Frankies' - Our very own awards ceremony where we walk down the TLC red carpet in our best outfits


• TLC Owner's Club - Everyone that is part of the TLC experience contributes to our success, which is why we all own a piece of TLC as part of our share holder scheme

What you'll be doing:

• Analyse market trends, consumer insights, and internal data to craft strategies that drive sales and loyalty.


• Collaborate across creative and commercial teams to design integrated campaigns that blend rewards, brand activation, and measurable uplift.


• Transform marketing goals into action through loyalty, retention, and reward strategies that captivate and convert.


• Support pitches and tenders with compelling, insight-driven presentations that inspire confidence and action.

What we're looking for:

• 3–5 years in strategic planning, brand strategy, or loyalty marketing.


• A sharp eye for both qualitative and quantitative data—able to turn numbers and narratives into actionable insights.


• Experience crafting integrated strategies across digital and offline channels.


• A solid grasp of loyalty mechanics, from activation to redemption.


• Confidence in writing briefs, concepts, and client-facing presentations.


• Fluent English (we work with global clients and teams)


• A unique blend of analytical thinking and creative flair.


• A passion for turning insights into strategies that drive growth, loyalty, and engagement.


• A collaborative spirit and a proactive mindset.

Bonus points if you have: 

• Experience in FMCG, retail, telco, or finance.


• Familiarity with CRM, marketing automation, or AI tools.


• Knowledge of customer insight or audience intelligence platforms.

Being a people-led business, we hire upon values and believe that our people are what make the beloved TLC culture so unique.

At TLC we aim to create a ‘world within the world’ that is free from prejudice, bias and inequity.

A world where diversity is valued and celebrated, and where we work hard to ensure all our wonderful people are given equal opportunity to succeed.

If you're excited by everything we've told you, then it's time to apply!