Technical Service Support Manager

Azienda : Hemro Group

Tipo Lavoro : Full Time

Italien

Descrizione Lavoro - Technical Service Support Manager

Act as a primary contact for all external stakeholders, specifically distribution partners for all service and technical requests
Address and funnel customer warranty claims in CRM tool
Work closely together with Technical Product Managers and the Sales Coordination Team and leverage synergies to collaborate
Travel to partners for on-the-ground technical trainings and launch support like roadshows, exhibitions or Hemro offices
Build strong relationships with internal stakeholders, including engineering, manufacturing, marketing, sales and ensure cross-functional collaboration
Drive operational excellence by leveraging and enhancing information flows
Provide relevant customer and market feedback for continuous product enhancements
Be part of the efforts to put together technical training materials – like servicing, how-to, product descriptions and more
Travel time approx. 40%

Engineering background with min. 3 years proven experience as Technical Services Manager or similar role, preferably the coffee industry (e.g., roaster, café manager, wholesale or operations manager for roasted or green coffee)
Hands-on, problem-solving mentality
Structured and organized attitude
Exceptional communication and presentation abilities, with a focus on a clear, customer-centric approach
Motivated to work in an international team
Proficient in English

Original job Technical Service Support Manager posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.

Share Job

Get your Resume Reviewed for Free

Similar Technical Service Support Manager Jobs in Italy

Get your Resume Reviewed for Free

Indirizzo e-mail

Perché stai segnalando questo lavoro?

I think it’s a discriminatory or offensive

I think it’s fraudulent or a scam

I think it’s trying to sell something unrelated to the job / it’s asking for money

I think it contains incorrect or broken information

Other

Tutti gli annunci di lavoro sono soggetti ai Terms of Service di GrabJobs. Permettiamo agli utenti di segnalare gli annunci che potrebbero essere in violazione di tali termini. Gli annunci di lavoro possono anche essere segnalati dal team di moderazione di GrabJobs. Tuttavia, nessun sistema di moderazione è perfetto e segnalare un annuncio non assicura che sarà rimosso.

Setup your job alert:

Frequency

E-mail

Attivando gli avvisi di lavoro, accetto i Terms e la Privacy Policy di GrabJobs. Posso disdire gli avvisi di lavoro in qualsiasi momento. Salta

Technical Service Support Manager

Descrizione Lavoro - Technical Service Support Manager

Similar Technical Service Support Manager Jobs in Italy

App Dispositivi Mobili