Company Description Ralph Lauren Corporation (NYSE:RL) is a global leader in the design, marketing and distribution of premium lifestyle products in five categories: apparel, accessories, home, fragrances, and hospitality. For more than 50 years, Ralph Lauren's reputation and distinctive image have been consistently developed across an expanding number of products, brands and international markets. The Company's brand names, which include Ralph Lauren, Ralph Lauren Collection, Ralph Lauren Purple Label, Polo Ralph Lauren, Double RL, Lauren Ralph Lauren, Polo Ralph Lauren Children, Chaps, among others, constitute one of the world's most widely recognized families of consumer brands. At Ralph Lauren, we unite and inspire the communities within our company as well as those in which we serve by amplifying voices and perspectives to create a culture of belonging, ensuring inclusion, and fairness for all. We foster a culture of inclusion through: Talent, Education & Communication, Employee Groups and Celebration. Position Overview The Italy Region sales operations wholesale team, based in Casalecchio di Reno, is looking for a sales operations support to provide high level of service to internal and external customers. In partnership with the sales operations manager the candidate will support regional order management activities Essential Duties & Responsibilities Accountabilities Actively support the SO team - Timely Regional claims and returns management - Focus on specialty stores and online customers Order management and delivery follow up activities - YNAP Online purchase orders management - Order confirmation dispatch for the region - Order release - Shipments follow up - Delivery reporting Experience, Skills & Knowledge § Strong interpersonal and collaborative skills with ability to work cross functionally between departments and remote teams § Flexibility, open-mindedness and positive attitude. § Interest in the digital landscape, which requires both a creative and innovative approach § Analytical skills § Fluency in English § Proficient in the use of Excel
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