Online Support / Customer Care Assistant

Join our team in Naples as an Online Support / Customer Care Assistant. No experience needed. Part-time role. Flexible daytime hours. Pay: €12–€14/hour.

Duties:

• Answer customer questions via chat
• Help with order issues
• Guide users through processes
• Send updates on delivery status
• Manage support tickets
• Log customer feedback
• Follow communication scripts
• Escalate complex issues

• No prior experience needed
• Good written English
• Fast and accurate typing
• Basic digital literacy
• Reliable and punctual
• Team-oriented mindset
• Attention to customer tone
• Internet access at home

• €12–€14/hour pay
• Work from home option
• Flexible shifts
• Paid training
• No phone calls
• Supportive remote team
• Ongoing learning
• Entry into customer service

Apply now to support customers online from Naples – start your flexible work journey today!